Surgery Field Engineer Apprentice

GE HealthCare; Washington (District of Columbia); On-site; USD 48,000 - 72,000; Full time

Job summary

A leading company in healthcare technology is seeking a Field Engineer Apprentice in Washington D.C. This role involves troubleshooting and maintaining diagnostic imaging equipment within hospital environments, ensuring compliance and customer satisfaction. Ideal candidates should possess relevant academic qualifications or experience, along with strong communication and analytical skills. Join GE HealthCare and contribute to making a difference in healthcare services.

Benefits

Comprehensive benefits package

Professional development opportunities

Challenging career pathways

Qualifications

• Ability to interpret schematic diagrams and perform repairs.
• Reliable transportation and valid driver's license required.
• Experience in servicing electronic, IT or mechanical equipment.

Responsibilities

• Evaluate and troubleshoot imaging equipment issues within a hospital environment.
• Complete preventative maintenance and perform safety inspections on equipment.
• Maintain communication with customers to ensure satisfaction.

Skills

Troubleshooting

Communication

Customer relation

Analytical skills

Education

AS, BS, MS degree, military education, or certificate program

High School Diploma/GED with 6 months experience

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description Summary

At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment.

Responsibilities

Job Description

Supervised Responsibilities May Include

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area
• Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Required Qualifications

• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of a 2.0 or higher based on a 4.0 scale) OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Previous experience and/or course work in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.
• Must have reliable transportation and a valid driver's license.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Qualifications

• Previous experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field - resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Change agent and process oriented.
• Local candidates strongly preferred.
• Physical requirements include lifting, carrying, pushing, and pulling up to 35 lbs., and the ability to bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods. Good hand and finger dexterity and visual acuity are also required.
• The successful applicant must pass background checks and comply with immunization and other access policies as required by customers and GEHC.

For U.S. based positions, the pay range is $48,000-$72,000, with potential performance-based incentives and a comprehensive benefits package.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer and will only employ those legally authorized to work in the U.S. Employment is conditioned upon passing a drug screen and other background checks.

Relocation assistance is not provided.

Job Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Hospitals, Healthcare, Non-profit, Government

Note: This job posting is active; it is not expired.