Surgery Family Center Representative, Pre - Op

Northside Hospital; Canton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Northside Hospital is seeking a healthcare professional in Canton, Georgia, to perform general clerical and reception duties. This role involves maintaining direct contact with patients and families while ensuring excellent public relations.

Candidates should have a high school diploma or equivalent, two years of healthcare or customer service experience, and hold a BLS certification. Ideal applicants also possess good communication skills and basic computer proficiency.

Qualifications

• Must hold American Heart Association Basic Life Support (BLS).
• High school diploma, equivalent education (GED), or post-secondary education required.
• Visual color acuity screening may be required depending on the role.

Responsibilities

• Perform general clerical and reception duties as needed.
• Maintain direct contact with patients and families.
• Exercise courtesy and patience in speaking with patients and visitors.

Skills

Basic computer skills

Good communication skills

Ability to work independently

Service excellence skills

Ability to type

Basic knowledge of medical terminology

Education

High school diploma or equivalent

Two years of experience in healthcare setting or customer service

American Heart Association Basic Life Support (BLS)

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Performs general clerical and reception duties according to the needs of the patient, unit, or department, including entering information into computerized patient care system.

Maintains direct contact with patients of all ages except neonates, families, and visitors. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, and others to maintain sound public relations.

REQUIRED

• High school diploma, equivalent education (GED), or post‑secondary education.
• Two (2) years of experience in a health care setting or customer service.
• Must hold American Heart Association Basic Life Support (BLS)
• Visual color acuity screening depending on the role in specific units

PREFERRED

• Demonstrated basic computer skills.
• Demonstrated ability to work independently.
• Demonstrated Service excellence skills.
• Good communications skills.
• Ability to type.
• Knowledge of PC Windows environment.
• Basic knowledge of medical terminology.