Surgery Coordinator

Socket.dev; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

VSP Vision is seeking an experienced Surgery Center Scheduler to coordinate and schedule surgical cases and procedures. The role reports to the Center Director/Lead Nurse and involves ensuring accurate patient charts, coordinating with multiple departments, and maintaining patient privacy.

The ideal candidate has at least one year of scheduling experience, a medical background, and strong verbal/clerical skills.

Qualifications

• At least one year experience as a scheduler preferred.
• Medical background knowledge is preferred.
• Verbal ability is required to comprehend instructions.
• Clerical ability required to avoid errors on patient forms.
• Tact and understanding needed when dealing with surgeons and staff.
• Ability to evaluate information against criteria when interviewing patients.
• Demonstrates interest in patient/family and privacy.

Responsibilities

• Schedule surgery patients at the Center according to policies and procedures.
• Schedule/register patients in NextGen at least one month in advance, ensuring complete insurance and procedure info.
• Cancel procedures in the system and track trends.
• Ensure H&P, labs, clearances, pathology, EKGs are in charts prior to surgery.
• Compare schedule to charts to ensure all patients are captured.
• Handle all surgery-related calls.
• Collect data for Patient Satisfaction Survey and report findings.
• Order all surgery-related chart supplies.
• Distribute next day schedules to departments.
• Advise nursing about special needs or accommodations.
• Perform other related duties for efficient operation.

Skills

Scheduling

Verbal ability

Clerical ability

Tact

Privacy respect

Interpersonal

Medical background

Tools

NextGen

Job description

Essential Functions

Responsible for coordinating and scheduling of surgical cases and other procedures. Reports to the Center Director and/or Lead Nurse.

• Schedules surgery patients at the Center according to established policies and procedures.
• Schedules and registers all surgery patients at least one month in advance in Nextgen to include: ensuring all insurance and procedure information is accurate and complete, preparing and completing the charts and printing labels.
• Cancels surgery procedures in the system at the time of actual cancellation and tracks for trends.
• Ensures that H & P’s, labs, surgery clearances, pathology, EKG’s, etc. are in the charts prior to surgery.
• Compares surgery schedule to charts to ensure all patients have been captured.
• Handles all surgery related calls.
• Collects data pertaining to the Patient Satisfaction Survey. Report findings to the Administrator to include in month end statistics.
• Orders all surgery related chart supplies.
• Distributes schedules for the next day to all departments.
• Advises the nursing department of cases requiring special needs and/or accommodations.
• Performs other related duties as directed for the efficient operation of the Surgery Center.

Working Conditions

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements

Job Specifications

• At least one year experience as a scheduler preferred and medical background and knowledge.
• One to three months on the job training given to attain adequate job proficiency.
• Verbal ability required to comprehend written instructions regarding scheduled procedures and various Center forms.
• Clerical ability required to avoid perceptual errors when completing patient information forms and other documents.
• Tact and understanding to deal with surgeons and their personnel to admit Center patients.
• Able to evaluate information against judgmental criteria interviewing Center patients.
• Shows an interest in the patient/family as an individual through activities such as answering questions and providing privacy.
• Promote cooperative environment with both the clinical and operational side of the business.
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.