Surface Expert Technician Trainee

Surface Experts - Northeast Columbus; Gahanna (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company specializing in surface repair is seeking a Surface Experts Technician. This role involves traveling to various job sites, performing repairs using creativity, and providing exceptional customer service. Flexible scheduling, a supportive work environment, and training opportunities are provided to help you thrive.

Benefits

Company Car

Flexible Schedule

Opportunity for Advancement

Paid Holidays

Accruable Vacation

Paid New Hire Training

All Necessary Tools Provided

Mentorship Opportunities

Qualifications

• Experience with any hands-on trade, e.g., construction or painting.
• Understanding color and paint application is crucial.

Responsibilities

• Visit 4+ jobsites daily to perform damage repairs.
• Engage with customers using outstanding service.
• Develop skills in a new emerging trade.

Skills

Problem Solving

Customer Service

Color Matching

Job description

Benefits:

Company car

Flexible schedule

Opportunity for advancement

Do you have a knack for fixing things with your hands? Thrive doing something different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

Base hourly pay + Bonus Opportunity: Performance-based commissions starting on day 1

Great Work/Life Balance: No required overtime, no nights, no weekends

Time Off: Paid holidays and accruable vacation

Flexible Work Schedule: Can accommodate midweek appointments

Paid New Hire Training: Onboarding includes learning alongside a trained technician

Company Car: Each technician drives a branded company vehicle for job duties

Tools Included: All necessary tools and products are provided

Learn a New Trade: Develop skills in a brand-new emerging trade

Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving

Small Business: Local business with an owner who works alongside the team each day

Mentorship Opportunities: Ongoing repair training and career development

Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

Visit 4+ jobsites every day

Repair damage on the job site while using exceptional customer service to follow up with staff

Employ your creativity in several settings such as apartments, hotels, commercial buildings, and building sites

Customer Service and Communication

Use outstanding customer service to engage with staff and tenants

Keep progress up to date with notes and updates in our CRM/Dispatch tool

Reach out to our Support Team on any issue or question

Follow Repair Process

Develop an understanding of our own 5-step repair process and use it in the field

Master each part of your custom-made tool-kit

Think outside the box to create one-of-a-kind repairs

We are in search of someone with experience in painting. This could be interior or exterior painting, or even painting in a visual art sense. Your knowledge of color and paint application will assist in the color matching portion of the repair process.

QUALIFICATIONS

Practical experience with a hands-on trade – Example include any part the construction, manufacturing, or painting process. Personal hobbies could work too!

Maintenance experience is beneficial but not mandatory.

Color is a fundamental part of our work, and the ability to understand and manipulate color is crucial for success.

ABOUT SURFACE EXPERTS

Surface Experts does it all: Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We aim to be the “one place fixes all” for any kind of small surface damage.

Traditional skills meet modern solutions: We deliver high-quality, long-lasting repairs with a smile.

While many of our repairs are relatively small and straightforward, our competitors always want to completely resurface. Our repairs are often smaller than a dinner plate. This superior alternatives results in satisfied customers and long-term relationships. Our process minimizes materials in landfills while helping our customers save time and money!

Our repair process needs minimal product – usually just 1 to 2 tablespoons – allowing our technicians to take everything they need with them in a small vehicle. Our method ensures a clean and smell-free experience, complete in less than two hours.

VISION

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

Our mission is to develop outstanding teams by investing in strong relationships.

Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

Serve Others

Put Relationships First

No Jerks

Be Humble

Be a Problem Solver

Be Curious

Seek to Understand the Cause of the Problem

Work Smart

Constantly Improve

Trust the Process

Be Organized

Be Teachable

Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.