Surety Underwriting Assistant

Liberty Mutual Surety™; Cincinnati (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual Surety in the Cincinnati area is seeking a detail‑oriented underwriter assistant to support senior underwriters with bond issuance and processing. This hybrid role requires in-office presence twice a week for candidates within 50 miles of select offices.

You will handle administrative tasks, assist with file maintenance, and deliver excellent customer service to internal and external partners while developing expertise in surety rating and processing functions.

Qualifications

• 3+ years in surety bond underwriting support or related experience.
• Understanding of surety rating and processing functions.
• Excellent written and oral communication skills.
• Ability to work well in a team and independently.
• Exceptional customer service skills.
• Strong organizational skills and ability to manage workflow.
• Proficient with computer software used in Surety.
• Ability to process bonds efficiently and handle tasks independently.

Responsibilities

• Provides surety underwriting support to underwriters, management and staff.
• Performs tasks related to bond issuance and agency change processing in systems and file maintenance.
• Provides exceptional customer service and support to internal/external customers.
• May train other departmental staff; researches and resolves processing and bond reconciliation issues.

Skills

Bond underwriting

Customer service

Communication

Teamwork

Independent work

Organizational skills

Software proficiency

Bond processing

Education

High school diploma or equivalent

Tools

Surety software

Job description

• This is a hybrid position. Candidates within 50 miles of select offices are expected in-office Twice a Week

Description

• This is a hybrid position. Candidates within 50 miles of select offices are expected in-office Twice a Week

Responsibilities

• Provides surety underwriting support and technical administrative assistance to underwriters, management, and other staff.
• Performs tasks associated with bond issuance and/or agency change processing activities in Surety/corporate systems, and file maintenance.
• Provides exceptional customer service and support to internal/external customers.
• Position may include responsibility to train other departmental staff; and research and resolve processing and bond reconciliation problems.

Qualifications

• High school diploma or equivalent required.
• 3+ years surety bond underwriting assistant experienced or related experience desired.
• Understanding of surety rating and processing functions preferred.
• Excellent written and oral communication skills.
• Demonstrates ability to work well on a team and independently.
• Exceptional customer service skills.
• Proven ability to organize personal work flow as well as the work flow of others.
• Competent and proficient with computer software applications utilized by Surety.
• Exhibits high degree of independence and proficiency in bond processing/assigned task

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco