SURE/Senior Consultant – Utilities AI

Infosys; United States; On-site; USD 130,000 - 177,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays

Short-term/Long-term Disability

Health Care Reimbursement Accounts

Job summary

Infosys is expanding its AI capabilities for the Utilities sector, seeking a Senior Consultant - Utilities AI to lead AI-enabled transformations across electric, gas, water, and renewables. You will shape strategy, advise executives, and design end-to-end AI solutions integrated with SAP IS-U/S/4HANA, Oracle CC&B/MDM, Salesforce, and grid systems.

You will mentor delivery teams, drive multi-year programs, and support large deals with LOE estimation while promoting adoption and governance across

Qualifications

• 8+ years in a client-facing role in a large consulting firm, SI, or utility
• Direct Utilities/Energy industry experience
• 6+ years leading consulting/delivery teams for AI/analytics/automation
• 4+ years in advanced analytics and predictive modeling
• 2+ years delivering intelligent automation (RPA, OCR, NLP, ML)
• 2+ years with utility enterprise/operational systems (billing, CIS, MDM, grid, AMI, GIS)
• 2+ years delivering projects with Agile methodologies
• Experience in globally distributed delivery teams
• Proficiency with AI tools (Claude, MS Co-Pilot)
• Strong executive communication and stakeholder management
• Willingness to travel extensively
• Advanced degree in AI/Data Science/Analytics (preferred)
• US work authorization without visa sponsorship (welcome to apply)

Responsibilities

• Shape strategy and roadmap for Utilities AI offerings
• Advise executives on AI-led transformation across utility value chain
• Design end-to-end AI solutions integrated with SAP IS-U/S/4HANA, Oracle CC&B/MDM, Salesforce, Grid/AMI
• Lead large, multi-year transformations with onshore/offshore delivery
• Support deal pursuits and define AI use cases and LOEs
• Collaborate on adoption strategies and change management
• Contribute to thought leadership and industry viewpoints

Skills

AI expertise

Advanced analytics

Intelligent automation

Executive communication

Leadership

Travel willingness

Education

Bachelor’s degree with 8+ years in client-facing role

Tools

Claude

MS Co-Pilot

Job description

Senior Consultant - Utilities AI

About The Role

We are expanding our Artificial Intelligence (AI) capabilities for the Utility industry to support increasing demand driven by grid modernization, reliability, customer experience transformation, decarbonization, and regulatory complexity. The Sr Consultant - Utilities AI will play a large role in shaping and delivering AI-enabled transformation programs for electric, gas, water, wastewater, and renewable utilities. This role requires deep expertise in AI, advanced analytics, and intelligent automation, combined with experience delivering large-scale system integration programs across core utility platforms and operational systems. The role reports into the firm’s AI leadership and partners closely with Utilities, Digital, Cloud, Data, and Change Management practices.

Key Responsibilities

Practice Leadership & Strategy

• Serve as a key AI resource within the Utilities & Energy practice, contributing to strategy, growth, and market differentiation.
• Help leadership define, evolve Utilities AI vision, roadmap, and offerings, aligned to industry priorities: reliability, affordability, resilience, sustainability.
• Help Shape reusable AI assets, accelerators, and solution frameworks applicable across utility platforms and vendors.

Client Advisory & Business Transformation

• Act as a trusted advisor to utility executives on AI-led business and operational transformation.
• Identify and prioritize high-impact AI use cases across the utility value chain, including:
• Asset management and predictive maintenance
• Grid operations, outage prediction, and restoration
• Load, demand, and renewable forecasting
• Customer operations, billing, and contact centers
• Field service and workforce optimization
• Finance, regulatory reporting, and risk management
• Assess current-state processes, data, systems, and operating models to define future-state capabilities and roadmaps.

AI Solution Design & Delivery

• Help with the design of end-to-end AI solutions integrated with utility enterprise and operational systems, including:
• SAP IS-U / S/4HANA Utilities
• Oracle CC&B / MDM
• Salesforce (Service, Experience, Energy & Utilities Cloud)
• Grid Operations, ADMS, OMS, EMS
• AMI / Smart Metering platforms
• Asset Management, EAM, GIS
• Help define AI architectures, data pipelines, and infrastructure requirements, ensuring scalability, security, and regulatory compliance.
• Assist in establishing and operationalizing Utility AI Centers of Excellence (CoEs), including governance, operating models, standards, and value tracking

Program & Delivery Leadership

• Assist in large, complex, multi-year transformation programs from strategy through implementation and stabilization.
• Define and manage to-be process and system designs, including creation and maintenance of:
• Process Design Documents (PDDs)
• Solution Design Documents (SDDs)
• Guide client IT organizations in setting up AI and Automation environments, including monitoring, controls, and operational readiness.
• Lead globally distributed delivery teams across onshore and offshore models.
• Mentor, coach, and develop consultants across AI, Utilities, and platform domains.

Sales, Proposals & Growth

• Support large deal pursuits and proposal development for AI-enabled utility transformation programs.
• Define AI use cases, implementation approaches, assumptions, and level-of-effort estimates.

Change Management & Adoption

• Collaborate with Change Management and Organizational Transformation teams to design adoption strategies.
• Support utility leaders and workforces in embedding AI-driven ways of working into day-to-day operations.

Thought Leadership & Market Presence

• Author and contribute to industry points of view, white papers, and case studies focused on AI in Utilities.
• Stay current on utility industry trends, regulations, and emerging technologies, translating them into actionable client offerings

Preferred Qualifications:

• Bachelor’s degree with 8+ years of progressive experience in a client-facing role within a large consulting firm, system integrator, or utility organization.
• Direct experience in the Utilities or Energy industry (electric, gas, water, wastewater, renewables).
• 6+ years of experience leading consulting or delivery teams for AI, analytics, or intelligent automation initiatives.
• 4+ years of experience in advanced analytics and predictive modeling, including machine learning techniques.
• 2+ years of experience delivering intelligent automation solutions, including RPA, low-code platforms, OCR, chatbots/virtual assistants, NLP, and ML.
• 2+ years of experience working with utility enterprise or operational systems, such as billing, CIS, MDM, grid, AMI, asset, or GIS platforms.
• 2+ years of experience delivering programs using Agile methodologies.
• Experience working with globally distributed delivery teams.
• Skilled in using AI tools such as Claude, MS Co-Pilot
• Strong executive communication, facilitation, and stakeholder management skills.
• Proven ability to lead, mentor, and scale high-performing teams.
• Willingness to travel extensively.
• Experience across one or more functional areas:
• Asset Management
• Grid Operations
• Customer Operations & Billing
• Field Service & Workforce Management
• Finance and Regulatory Reporting
• Advanced degree in Artificial Intelligence, Data Science, Analytics, or a related field preferred.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Estimated gross salary from $130,000 - $177,000

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.