SURE/ Domain Specialist – Maintenance, Reliability & Inspection (Oil & Gas)

Infosys; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Infosys seeks a hands-on domain specialist in maintenance, reliability, operations and inspection to connect field expertise with data, engineering, and AI delivery. You will guide multidisciplinary teams from discovery through adoption and build client-facing capabilities to progress into a Forward Deployed Engineer role within 2–3 years.

You will translate plant challenges into deployable use cases, ensure data readiness, and define measurable outcomes such as reduced downtime and improved

Qualifications

• 8–10 years in maintenance, reliability, asset integrity, or inspection in Oil & Gas.
• Strong RCA, FMEA, RCM, condition monitoring and maintenance processes.
• Experience with data, AI, and analytics for asset performance.
• Familiarity with Agile delivery, DevOps concepts, and data governance.

Responsibilities

• Serve as domain authority for maintenance, reliability, and inspection across operations.
• Map end-to-end workflows from anomaly detection to action.
• Engage client SMEs and leaders to validate solution approaches.
• Plan workshops to uncover requirements, pain points, and value opportunities.
• Translate needs into use cases, data requirements, and solution designs.
• Identify opportunities for AI, analytics, and automation to improve maintenance.
• Evaluate model outputs for relevance, safety, and engineering validity.
• Partner with product, data, and software teams to prototype and deploy solutions.
• Support data readiness, validation, and adoption with end users.
• Define success measures and track outcomes like downtime reduction and reliability gains.
• Troubleshoot pilots and production deployment with cross-functional teams.
• Document decisions and contribute to proposals and discussions.

Skills

Maintenance & reliability

Root cause analysis

AI & analytics awareness

Data storytelling

Cross-functional collaboration

Executive communication

Problem solving

Multidisciplinary teamwork

Willingness to travel

Education

Bachelor’s degree in mechanical, chemical, petroleum, industrial engineering

Tools

SAP PM

IBM Maximo

SQL

Python

Cloud

Job description

We are seeking a hands‑on domain specialist in maintenance, reliability, Operations and inspection who can connect operational expertise with data, engineering, and AI delivery. The role will translate field and engineering challenges into deployable solutions, guide multidisciplinary teams from discovery through adoption, and build the client‑facing and technical capabilities needed to progress into a Forward Deployed Engineer role within 2–3 years.

Key Responsibilities

• Serve as the domain authority for maintenance, reliability, and inspection processes across upstream, midstream, or downstream operations.
• Map end-to-end workflows from anomaly detection through root cause analysis, decision‑making, and corrective or preventive action.
• Engage client SMEs, engineers, operators, and business leaders to understand operational challenges, clarify priorities, and validate solution approaches.
• Plan and facilitate discovery, design, and validation workshops using structured questioning to uncover requirements, pain points, constraints, and value opportunities.
• Translate domain needs into use cases, user stories, data requirements, business rules, acceptance criteria, and solution designs for data and engineering teams.
• Identify opportunities for AI, analytics, and automation to accelerate root cause analysis, predict failures, recommend actions, and improve maintenance execution.
• Evaluate data‑driven and physics‑based model outputs for operational relevance, explainability, safety, and engineering validity.
• Partner with product, data, AI, and software engineering teams to prototype, test, deploy, and continuously improve solutions in the client environment.
• Support data readiness assessments, solution validation, user acceptance testing, rollout, training, and adoption with end users.
• Define success measures and track business outcomes such as reduced downtime, improved reliability, faster investigation, inspection efficiency, and avoided cost.
• Troubleshoot functional, data, workflow, and adoption issues during pilots and production deployment, coordinating resolution across client and technical teams.
• Document decisions, reusable patterns, lessons learned, and domain assets; contribute to proposals, demonstrations, and solution discussions.

Required Skills And Experience

• 8–10 years of experience in maintenance, reliability, asset integrity, or inspection within the Oil & Gas industry.
• Strong knowledge of root cause analysis, FMEA, RCM, condition monitoring, risk‑based inspection, defect management, and maintenance work processes.
• Practical understanding of rotating or fixed equipment, degradation and failure mechanisms, operating envelopes, and key reliability and integrity indicators.
• Working knowledge of equipment sensor and time‑series data, inspection records, work orders, failure history, engineering documents, and master data.
• Ability to assess the operational relevance of physics‑based, statistical, and machine‑learning models and challenge outputs constructively.
• Awareness of modern AI capabilities, including predictive analytics, anomaly detection, knowledge graphs, generative AI, and workflow automation.
• Ability to conduct credible technical conversations with client SMEs while communicating clearly with technical and non‑technical stakeholders.
• Proven experience leading workshops, resolving ambiguity, making practical trade‑offs, and guiding decisions to clear outcomes.
• Strong problem‑solving, structured thinking, written communication, and executive presentation skills.
• Comfort working in multidisciplinary, fast‑paced teams with changing priorities and direct accountability for outcomes.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Additional Required Qualifications

• Experience with enterprise asset management and maintenance systems such as SAP PM, IBM Maximo, or equivalent platforms.
• Exposure to historians, analytics platforms, data products, dashboards, cloud services, APIs, SQL, Python, or low‑code tools.
• Experience delivering digital transformation, AI, asset performance management, or connected‑worker solutions in an asset‑intensive industry.
• Familiarity with Agile delivery, product management, DevOps/MLOps concepts, cybersecurity, data governance, and production support.
• Relevant certifications in reliability, inspection, maintenance management, data, cloud, or AI.
• Bachelor’s degree in mechanical, Chemical, Petroleum, Industrial, or a related engineering discipline. A master’s degree or relevant professional certification is advantageous.

Benefits

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.