Supv, Supply Chain Ops

Phoenix Children's Hospital, Inc.

Phoenix (AZ)

On-site

USD 85,000 - 110,000

Full time

2 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Phoenix Children's Hospital, Inc. is seeking an Operations Supervisor to oversee supply chain operations across multiple hospital campuses, ensuring safe receipt, storage, picking, distribution and reverse logistics of medical supplies, PPE, pharmaceuticals, durable and mobile equipment, and general materials.

The role leads a multi-shift team of about 40 direct reports, drives inventory accuracy, MMIS/ERP transactions, and regulatory compliance, collaborating with Purchasing, Biomedical

Qualifications

Bachelor’s degree in related field, or 5+ years of warehouse/distribution supervisory experience.
5 years of prior supply chain supervisory experience.
Healthcare supply chain experience preferred.
Microsoft Word and Excel proficiency.
ERP experience (Workday, Lawson, SAP, or similar).
Current Arizona Driver’s License.
Electric pallet jack certification (or ability to obtain within 90 days).

Responsibilities

Lead and develop a multi-facility, multi-shift team of ~40 direct reports, including hiring and scheduling.
Manage daily operations for receiving, put-away, picking, packing, staging, delivery and asset management.
Oversee inbound shipments and warehouse layout, equipment, and maintenance.
Ensure compliance with Joint Commission, OSHA, FDA/DEA, HIPAA and internal policies.
Partner with Purchasing, Accounts Payable, Biomedical Eng, and clinical leaders on item availability and issues.
Meet or exceed SLAs for order fulfillment, deadlines and delivery timeliness.

Skills

Microsoft Word and Excel

Education

Bachelor’s degree in related field

Tools

ERP experience (Workday, Lawson, SAP, or similar)

Job description

Department: PCH-EV JV | Distribution & Central Supply

Location: Phoenix

Shift: Mon-Fri, Days, 7am-3:30pm

Category: Material Mgmt/Purchasing

Posting #: 1061769

Employee Type: Full-Time

Position Summary

The Operations Supervisor oversees supply chain operations across multiple hospital campuses, including a Level I Pediatric Trauma Center, two acute care facilities, and approximately 60 ambulatory clinics. This role ensures safe, compliant, and efficient receipt, storage, picking, staging, distribution, and reverse logistics of medical/surgical supplies, PPE, pharmaceuticals, durable and mobile equipment, and general materials. The Supervisor leads a large, multi-shift workforce and is accountable for receiving operations, asset lifecycle management, mobile equipment deployment and tracking, inventory accuracy, and achievement of defined service-level and performance targets within a highly regulated healthcare environment.

Position Duties

Supervision & Operations Leadership
- Lead and develop a multi-facility, multi-shift team of approximately 40 direct reports, including hiring, onboarding, scheduling, performance management, and succession planning.
- Manage daily operations for receiving, put-away, picking, packing, staging, delivery, asset management, and mobile equipment management across hospital campuses and ambulatory sites.
- Oversee inbound shipments exceeding 800 packages per day and manage warehouse layout, slotting, racking, material handling equipment, and preventive maintenance.
- Establish standardized work, SOPs, visual management (5S), and safety practices.

Own inventory accuracy across multiple sites, including cycle counts, reconciliation, lot/expiry/UDI tracking, and recall management
- Administer MMIS/ERP transactions to ensure data integrity for item masters, PAR levels, and demand signals across multiple warehouses and over 3,500 SKUs.
- Optimize replenishment strategies (PAR, min/max, EOQ, lead-time) to balance service levels and inventory carrying costs.

Regulatory & Compliance Oversight
- Ensure compliance with Joint Commission, OSHA, FDA/DEA (as applicable), DOT, HIPAA, and internal hospital policies.
- Maintain documentation and controls for cold chain items, sterile supplies, hazardous materials, medical gas (if applicable), and recalls.

Partner with Purchasing, Accounts Payable, Biomedical Engineering, Value Analysis, MMIS/Contracts, and clinical leaders on item availability, trials, conversions, and issue resolution.

Customer Service & Distribution Performance
- Meet or exceed defined service-level agreements (SLAs) for order fulfillment, STAT deliveries, OR case locker accuracy, and ambulatory site delivery timeliness.
- Coordinate transportation routes, fleet readiness, and driver compliance across hospital and clinic locations.

Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties

Investing in innovative research, including emerging treatments, tools and technologies

Advancing education and training to shape the next generation of clinical leaders

Advocating for the health and well-being of children and families

Values

We place children and families at the center of all we do

We deliver exceptional care, every day and in every way

We collaborate with colleagues, partners and communities to amplify our impact

We set the standards of pediatric healthcare today, and innovate for the future

We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Bachelor’s degree in related field, or 5+ years of warehouse/distribution supervisory experience. Required Yes No

Experience

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. 5 years prior supply chain supervisory experience. Required Yes No 2. Healthcare supply chain experience. Preferred Yes No

Special Skills

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Microsoft Word and Excel. Required Yes No 2. ERP experience (Workday, Lawson, SAP, or similar). Required Yes No

Additional Requirements

Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? 1. Current and valid Arizona Driver’s License. Required Yes No 2. Electric pallet jack certification (or obtain within 90 days). Preferred Yes No

Physical Requirements & Occupational Exposure/Risk Potential