Supv, Security Nonexempt

adventhealth; Orlando (FL); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Job summary

AdventHealth in Orlando, FL is seeking a Security Officer to patrol assigned areas, respond to emergencies, and investigate suspicious activity while maintaining life safety standards.

The role requires strong communication, de-escalation, and the ability to work in a high-stress hospital environment, with Night shifts and comprehensive benefits from Day One.

Qualifications

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions [Required]
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials. [Required]
• Ability to actively listen and communicate effectively through clear speech and hearing [Required]
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others [Required]
• Computer literacy with ability to use basic hospital/security applications and information management systems [Required]
• Good critical thinking skills, and ability to set and quickly reset priorities [Required]
• Ability to work and train in an environment with occurring periods of crisis and stress [Required]
• Ability to recognize faces [Required]
• Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees [Required]
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related issues [Required]
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change [Required]
• Exceptional customer service skills and the ability to diplomatically handle stressful situations [Required]
• Basic computer skills including, but not limited to, Windows, Word and Excel [Required]

Responsibilities

• Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained.
• Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances.
• Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls.
• Administers initial first aid as appropriate and to the level of training attained.
• Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills.
• Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations.
• Unlocks buildings and doors after checking identification and compliance with hospital policies.
• Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities.
• Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities.
• Other duties as assigned.

Skills

Reading comprehension

Legal reporting

Communication

Crisis management

Vehicle operation

Basic hospital systems

Critical thinking

Team collaboration

Security awareness

Customer service

Confidentiality

Independence

Change implementation

De-escalation

Microsoft Word/Excel

Education

High School Grad or Equiv

Associate

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Night (United States of America)

Address:

601 E Rollins St

City:

Orlando

State:

Florida

Postal Code:

32803

Job Description:

• Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained.
• Investigates suspicious activity or persons and reports hazards, unusual or suspicious circumstances.
• Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls.
• Administers initial first aid as appropriate and to the level of training attained.
• Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills.
• Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations.
• Unlocks buildings and doors after checking identification and compliance with hospital policies.
• Monitors vehicle and pedestrian traffic on hospital properties, interviewing and investigating individuals involved in suspicious or illegal activities.
• Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats, reporting incidents to the appropriate entities.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions [Required]

• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials. [Required]

• Ability to actively listen and communicate effectively through clear speech and hearing [Required]

• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others [Required]

• Computer literacy with ability to use basic hospital/security applications and information management systems [Required]

• Good critical thinking skills, and ability to set and quickly reset priorities [Required]

• Ability to work and train in an environment with occurring periods of crisis and stress [Required]

• Ability to recognize faces [Required]

• Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees [Required]

• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related issues [Required]

• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change [Required]

• Exceptional customer service skills and the ability to diplomatically handle stressful situations [Required]

• Basic computer skills including, but not limited to, Windows, Word and Excel [Required]

Education:

• High School Grad or Equiv [Required]

• Associate [Preferred]

Field of Study:

• N/A

Work Experience:

• 3+ years of experience in general security [Required]

Additional Information:

• N/A

Licenses and Certifications:

• Driver's License (DL) [Required]
• Basic Life Support - CPR Cert (BLS) [Preferred]
• IAHSS Supervisor (CHSS) [Preferred]
• FEMA - Emergency Management (EMERGENCY MG) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$19.76 - $36.75

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.