Supv, Residential Field Sales

WOW!; Wando (SC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Broadband Discounts

Mileage Reimbursement

Company Cell Phone & iPad, & Sales The

Job summary

WOW! is seeking a Residential Field Sales Supervisor to lead a dynamic field sales team across assigned territories in South Carolina.

You’ll recruit, train, and coach representatives and contractor partners to exceed quotas while delivering a first-class customer experience. Spend the majority of your time in the field, mentoring reps, monitoring performance, and collaborating with marketing, operations, and other teams to drive market growth.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of sales leadership experience with proven results.
• 3+ years of direct-to-consumer field sales experience.
• Telecommunications, cable, or broadband experience preferred.
• Experience managing or collaborating with third-party contractor sales teams preferred.

Responsibilities

• Lead a team of field sales representatives and contractor partners to exceed sales goals while delivering a high-quality customer experience.
• Recruit, interview, and hire top sales talent.
• Coach and mentor sales representatives through field training and ride-alongs.
• Conduct ongoing performance reviews and provide constructive feedback.
• Foster a high-energy, customer-first team culture.
• Drive Sales Performance by achieving quotas and territory goals.
• Monitor prospecting, closing ratios, and sales productivity metrics.
• Train teams on product updates, promotions, and sales strategies.
• Ensure sales quality and focus on retention and churn management.
• Lead From the Field by spending 80% of time coaching in the field.
• Collaborate Across the Organization with marketing, operations, and other teams to support market growth.
• Lead Edge by reporting field insights and market conditions to leadership.
• Maintain Operational Excellence and compliance with sales processes and policies.
• Prepare productivity reports and performance updates.
• Resolve customer escalations with internal teams.

Skills

Field leadership

Coaching

Sales leadership

Team development

Customer engagement

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Spotio

ICOMS

Job description

WOW is Hiring a Residential Field Sales Supervisor!Lead. Inspire. Win in the Field.Are you a natural leader who thrives in a fast-paced, people-first sales environment? Do you enjoy coaching teams, closing deals, and being in the field where the action happens?At WOW!, we’re expanding our broadband footprint and connecting communities with reliable, high-speed internet. We’re looking for a Residential Field Sales Supervisor who can inspire teams, drive performance, and lead from the front as we continue growing our network and customer base.This isn’t just a sales management job — it’s an opportunity to help lead the front lines of a broadband revolution.What WOW! OffersBase Salary: $60,000 – $65,000 per yearPlus: Uncapped commissions and performance bonusesComprehensive Benefits Package:Medical, Dental & Vision Insurance401(k) with Company MatchPaid Time Off & Paid HolidaysTuition ReimbursementColleague Broadband DiscountsMileage ReimbursementCompany Cell Phone & iPad, & Sales Tools ProvidedWhat You'll DoAs a Residential Field Sales Supervisor , you’ll lead a team of field sales representatives and contractor partners to exceed sales goals while delivering a high-quality customer experience.Lead & Develop a High-Performing TeamRecruit, interview, and hire top sales talentCoach and mentor sales representatives through field training and ride-alongsConduct ongoing performance reviews and provide constructive feedbackFoster a high-energy, customer-first team cultureDrive Sales PerformanceAchieve and exceed established sales quotas and territory goalsMonitor prospecting, closing ratios, and sales productivity metricsTrain teams on product updates, promotions, and sales strategiesEnsure sales quality and focus on retention and churn managementLead From the FieldSpend approximately 80% of your time in the field coaching and supporting your teamConduct daily one-on-one training with sales representativesMonitor installations, cancellations, and order quality to maintain complianceCollaborate Across the OrganizationWork closely with marketing, MDU teams, construction, and operations to support market growthLead EdgeOut sales initiatives across cross-functional teamsReport field insights, customer trends, and market conditions to leadershipMaintain Operational ExcellenceEnsure compliance with company sales processes and policiesPrepare productivity reports and performance updatesResolve customer escalations with appropriate internal teamsWho You AreA motivated leader with a passion for developing people and driving resultsComfortable working in the field and engaging directly with customers and teamsStrong communicator with excellent coaching and leadership skillsCompetitive, goal-driven, and resilient in a quota-driven environmentFlexible to work evenings and weekends when customers are homeQualificationsBachelor’s degree or equivalent experience3+ years of sales leadership experience with proven results3+ years of direct-to-consumer field sales experienceTelecommunications, cable, or broadband experience preferredExperience managing or collaborating with third-party contractor sales teams preferredExperience with Microsoft Office, Spotio, and ICOMS preferred (can be trained)Skills That Will Help You SucceedField sales coaching and team developmentStrong interpersonal communication and leadershipAbility to motivate teams to exceed sales targetsExperience training and mentoring field sales representativesAbility to manage both team leadership and personal field presenceWorking in the FieldThis role is highly field-based and requires working outdoors and in neighborhoods within assigned territories.You must be able to:Work evenings and weekends when neededWork outdoors in varying weather conditionsMaintain a valid driver’s license and acceptable driving recordLift up to 50 lbs. occasionally (sales materials, displays, etc.)Travel to nearby markets as neededWOW! is an Equal Opportunity Employer / Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Religion / Gender IdentityAll qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran