Supv-Operations

FedEx Freight, Inc.

Everett (WA)

On-site

USD 64,000 - 101,000

Full time

14 days+

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Benefits offered by this job

Health

Vision

Dental

AD&D

STD & LTD

Employee assistance

Paid time off

401(k)

Bonus potential

Tuition reimbursement

Adoption assistance

Parental leave

Bereavement

Employee discounts

Vacation time

Holidays

Job summary

FedEx Freight, Inc. in Everett, WA seeks a supervisor to lead and develop a team ensuring on-time, damage-free shipments. You will guide daily operations, maintain safety standards and collaborate with customers and partners to meet service levels.

The role requires strong communication, organizational skills and the ability to travel as needed. This position offers comprehensive benefits and a competitive annual salary range.

Qualifications

Must have high school diploma or equivalent.
Must be able to travel as needed.
Good written, verbal and interpersonal communication skills.
Knowledge of OSHA, NMFC, Tariff Rules and related regulations is preferred.

Responsibilities

Lead, manage, educate and develop employees with focus on retention and growth.
Supervise and direct employee work with emphasis on quality, safety and customer deliverables.
Monitor safety, correct unsafe acts/conditions and provide follow-up feedback.
Plan daily manpower and set schedules to ensure timely freight delivery and pickup.
Communicate assignments clearly to staff and coordinate with partners.
Monitor service freight and ensure cut time compliance.
Identify opportunities to reduce costs while maintaining safety standards.
Assist customers with rate quotes, claim information and appointments.
Gather performance data for reporting and improve operations.
Build relationships with business partners to meet service standards.

Skills

Interpersonal communication

Teamwork

Independent work

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

POSITION OVERVIEW

Lead employees to ensure customer satisfaction by moving all shipments on time and damage free

ESSENTIAL FUNCTIONS

Lead, manage, educate and develop company employees focusing on retention and growth
Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free
Communicate job assignments coordinating with all employees ensuring direction is clear and concise
Monitor service freight and ensure cut time compliance
Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
Assist customers with rate quotes, claim information and setting appointments
Monitor actual performance data and gather information for reporting
Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Perform administrative functions as required
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

Must possess high school diploma or equivalent
Must be able to travel as needed
Good written, verbal and interpersonal communication skills
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
Able to work independently and as part of a team
Multi-tasked oriented and possess good organizational skills
Knowledge of Microsoft Office and Internet

WORKING CONDITIONS

Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
Hours may vary due to operational need
Frequent contact with service center personnel; fast-paced, deadline oriented

FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Pay:

Annual Salary: $63,901.00 - $100,964.00

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

BENEFITS

Eligible employees offered