Supv IT Specialist (network)

Defense Information Systems Agency; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

Defense Information Systems Agency (DISA) in Washington, DC seeks a Senior IT professional to support mission-critical systems within the Cyber Command framework. The role requires a baseline of IT experience and competencies at or above the CES Senior Work Level, under 10 USC 1599f, in the DISA - White House Communications Agency location.

Qualifications emphasize Attention to Detail, Customer Service, Oral Communication, and Problem Solving, with at least one year of qualifying experience

Qualifications

• Attention to detail demonstrated by reviewing IT-related work and ensuring accuracy and consistency with standards
• Customer service: building relationships with customers and identifying IT products or services to meet needs
• Oral communication: briefing senior-level management and IT staff on status and communicating complex info to non-technical audiences
• Problem solving: identifying alternatives and evaluating sources to address IT-related issues

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - WHITE HOUSE COMMUNICATIONS AGENCY.

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards
• Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs
• Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience
• Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

Qualifying Experience: In addition to meeting the basic requirement, applicants must possess qualifying experience. To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience managing technical contracts, executing program budgets, and overseeing network engineering implementations to ensure telecommunications and infrastructure systems meet security, compatibility, and lifecycle standards.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume.

All qualifications must be met within 30 days after the closing date of the announcement.

**Combination of education and experience is not applicable for this position.**