SUPV IT PROGRAM MANAGER (NETWORK/INFOSEC) - 892362600

Caecommunity; Norfolk (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

National Defense University (NDU) provides rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others.

The position is filled under Direct Hire Authority; candidates must meet OPM GS standards for General Schedule Positions. The role requires IT-related experience and specialized experience at or above GS-13, with duties including planning and scheduling IT work, resource allocation, and data-driven goal measurement.

Qualifications

• IT-related experience demonstrating the competencies listed (Attention to Detail, Customer Service, Oral Communication, Problem Solving).
• Experience briefing management and IT staff on system status and operations.
• Experience planning, scheduling, and overseeing IT work and staff resources.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of War via delegated authority by the Office of the Secretary of War. You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp

• Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
• Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-13 grade level in the Federal service.

Specialized experience is defined as: experience exercising as the delegated authority of a first line supervisor. This entails planning and scheduling
on-going IT work. Adjusts staffing levels and/or work procedures within the work unit to accommodate resource allocations and mission completion.
Continuously improves work methods and procedures and justify the cost of new equipment in order to accomplish work requirements. Oversees the
development of statistical data and other information to determine goals and objectives and measure them effectively. Utilizes management strategies
and determines appropriate work methodologies to achieve set goals and objectives.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.