Supv I&A Program

Boys Town Louisiana, Inc.; New Orleans (LA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Tuition reimbursement

401K match

No-cost mental health visits

Job summary

Boys Town Louisiana, Inc. seeks a dedicated supervisor to oversee services for youth, ensuring safety, compliance, and high-quality care. You will guide staff, manage risk, and coordinate with external agencies to support each youth’s progress.

Role requires crisis management, strong communication, and a commitment to confidentiality. The organization offers robust training and opportunities for professional development within a mission-driven nonprofit.

Qualifications

• Bachelor’s degree in Human Services or related field OR High School diploma with 3 years of experience working in Human Services required
• New Orleans: Bachelor’s degree in human services or social sciences and 1 year of social services experience required
• Minimum 1 year of experience including working with children and families required

Responsibilities

• Oversees safe and effective provision of services
• Adheres to safety and boundaries policies with service recipients
• Provides supervision and education related to safety and abuse risk
• Responds to reports of suspicious or inappropriate behavior
• Ensures compliance with mandated abuse reporting requirements

Skills

Independence

Decision making

Crisis management

Communication

Confidentiality

Education

Bachelor’s degree in Human Services or related field

HS diploma + 3 years Human Services experience

New Orleans: BSH in human services or social sciences + 1 year experience

Tools

Word

Excel

Email

Job description

MAJOR RESPONSIBILITIES & DUTIES

• Oversees and supports safe and effective provision of services
• Requires employees to adhere to policies related to safety and boundaries with service recipients
• Attends safety and abuse risk management training as assigned
• Provides employees with on-going supervision and education related to safety and abuse risk
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior
• Follows mandated abuse reporting requirements
• Adheres to policies and procedures related to Medication Administration for service recipients
• Oversees I&A operations
• Receives referral calls and makes appropriate recommendations to supervisor for placement
• Oversees proper implementation of Model while providing consultation, supervision and feedback
• Provides staff and program training
• Ensures effective use of Boys Town Model including individualized motivation system, self-government, and problem solving techniques
• Observes Youth Care Workers and gives feedback; provides consultation
• Prepares Staff Development Plans
• Conducts shift transition meetings, service planning meetings and other meetings as scheduled
• Ensures compliance with state, local, grant, contract, or licensure requirements
• Interacts with external agencies and parents regarding an individual youth's progress
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned
• Utilizes Boys Town vehicle to transport youth to and from school, appointments, and outings as needed
• Monitors environment and ensures safe and secure conditions for youth
• Ensures safety in accordance with policies and procedures including youth safety, outings, and reporting guidelines
• Participates in the supervision of youth
• Manages Service Planning of individual youth overseeing admission and departure
• Teaches and monitors behaviors and skills according to individualized service plans
• Updates and closes files, conducts self-harm assessments, provides crisis interventions, and dispenses youth medications

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with children, families, staff, and support agencies
• Demonstrated independent decision-making skills and competencies to work in crisis situations when circumstances warrant such action
• Necessary temperament to work with children and families experiencing crisis
• Advanced critical thinking and problem-solving skills, including the ability to make assessments and use sound judgment
• Advanced verbal and written communication skills
• Ability to maintain a high level of confidentiality, professionalism, and role modeling
• Proficient in use of Word, Excel, and e-mail
• Knowledge of consultation, training, evaluation, or administration

REQUIRED QUALIFICATIONS

• Bachelor's degree in Human Services or related field OR High School diploma with 3 years of experience working in Human Services required
• Central Florida: Bachelor's degree in social work, or related area of study and 2 years of experience working with children or 2 years of college and 4 years of experience working with children required
• New Orleans: Bachelor's degree in human services or social sciences and 1 year of social services experience required
• Minimum 1 year of experience including working with children and families required
• Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required
• On-call (continuously or rotationally) to provide support required
• Demonstrate to criteria while maintaining current in CPR and nationally recognized personal restraint model must be obtained during pre-service training required

PREFERRED QUALIFICATIONS

• Experience in Boys Town Model preferred

This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Subject to outside environmental conditions occasionally and inside conditions frequently. Includes constant interruptions, inappropriate behaviors, and the potential for verbal and physical threats from youth.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.

A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.

Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.

We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account.

Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few.

Working at Boys Town is more than just a job, it is a way of life.

Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

Boys Town follows a policy of non-discrimination in accordance with the law.

Boys Town is a 501(c)(3) nonprofit recognized by the IRS, and all donations to Boys Town are tax deductible in accordance with IRS regulations.