Successful Futures Program Supervisor

Boys Town; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

No-cost mental health visits

Tuition reimbursement

401K match

Professional development opportunities

Job summary

Boys Town in Omaha, NE is seeking a Program Supervisor to oversee safety, service delivery, and staff supervision within the Family Home Program. You will ensure adherence to policies, provide training, and act as an advocate for young adults.

The role requires a Bachelor's in Human Services or related field, at least 3 years' experience with children and families, and CPR certification. A valid driver's license and willingness to travel are required.

Qualifications

• Bachelor's degree in human services or equivalent experience.
• Minimum 3 years of experience with children and families.
• Valid driver's license with clean driving record.
• Annual MVR check and auto insurance as required.
• On-call availability and CPR certification required.

Responsibilities

• Supervise and develop staff through ongoing supervision and training.
• Ensure safety, boundaries, and compliance with program policies.
• Oversee documentation, reports, and data accuracy.
• Coordinate referrals and plan care in focus meetings.
• Provide crisis intervention as needed and advocate for young adults.
• Build community relationships and resources for participants.

Skills

Leadership & supervision

Professional communication

Conflict resolution

Data-driven decisions

Problem solving

Organizational skills

Education

Bachelor's degree in Human Services or related field

CPR certification

Tools

MS Office

MS Excel

Job description

Provides intervention to young adults utilizing a skill based, solution focused model to help young adults adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing organizational and community resources and support.

MAJOR RESPONSIBILITIES & DUTIES:

Oversees and supports safe and effective provision of services

• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.
• Adheres to policies and procedures related to Medication Administration for service recipients.

Contributes to ongoing program development and assumes responsibility for delivery of services to Young Adults

• Supervises Successful Futures Specialists in developing, monitoring, and reviewing planning for future process, community supports, Advanced and Applied Life Skills, as well as Proactive and Crisis intervention.
• Assists in approval of Cowboys award purchases.
• Supervises and provides assessment of staff problems and develops strategies to solve them.
• Acts as an advocate for young adults.
• Monitors and ensures that records and documentation, including, forms, reports, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in Focus meetings, progress reviews, staff meetings, and requests for services.
• Ensures appropriate level of direct contact with young adults per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• Provides effective communication with the Family Home Program through community and administrative meetings.

Assumes supervisory and administrative responsibility for Successful Futures Services

• Provides and documents on-going and regular supervision to specialists.
• Conducts regular documentation reviews.
• Assists in screening, hiring, and directing program staff; provides training for staff; provides observation and direction to Specialists while in the field.
• Develops and monitors career path trajectories for Specialists with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility.
• Builds and maintains relationships with community funding entities, governmental agencies, service providers, sources of support for participants within the community and all program consumers.
• Maintains effective data collection systems, providing required and appropriate data. Implements systems to predict and prevent potential problems.
• Reviews individual staff data to ensure that program guidelines are being followed, and uses data to improve efficiencies, outcomes, and staff development.
• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards; provides necessary documents, maintaining certifications and licensures as required.

Knowledge, Skills and Abilities:

• Knowledge of variety of behaviors and circumstances that may impact one's performances in various work environments.
• Knowledge of work demands and work ethics across a variety of businesses.
• General understanding of multiple Boys Town programs, both on home campus and at sites.
• Organizational skills to assist with managing youth from school to work experiences.
• Advanced critical thinking and problem-solving, including ability to make assessments and use sound judgment.
• Ability to communicate in a professional manner while maintaining necessary degree of confidentiality; communication skills needed to relate effectively to students, Family-Teachers, faculty, administrators, business owner's and their employees.
• Ability to build sustain successful, professional relationships.
• Proficient computer skills in Microsoft Office, to include technical aptitude for potential virtual training opportunities.
• Strong knowledge of Boys Town Model and the Family Home Program.
• High level of professionalism, confidentiality, and role modeling.
• Ability to assess child behavior problems.
• Ability to work independently, be detail orientated, meet deadlines, and multi-task while maintaining quality standards.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

Required Qualifications:

• Bachelor's degree in Human Services or a related field. In lieu of a degree, experience equivalent and related work experience may be considered (e.g. 5 years of experience with the Boys Town model).
• Minimum 3 years of experience including working with children and families required.
• Possess a valid driver's license with a good driving record required.
• Pass an annual MVR check required.
• Provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• On-call (continuously or rotationally) to provide support required.
• CPR certification obtained during pre-service training required.

Preferred Qualifications:

• Management and supervisory experience preferred.
• Experience working with children and families in community-based programs or Boys Town Programs preferred.

Physical Requirements, Equipment Usage, Work Environment:

• Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Work is typically in a normal office administrative or classroom environment but may be performed in a variety of environments in both indoor and outdoor settings.

Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.