Supv, Central Processing

Spectrum Health; Royal Oak (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory on wellness and生活

Job summary

Corewell Health in Royal Oak, MI, is seeking a proactive Supervisor for Central Processing. You will direct daily CPD operations, resolve frontline issues, and coordinate inservices with CPD educators and managers in the South Tower.

You will also interview candidates, implement new procedures, and track quality metrics, ensuring consistency with hospital customer service standards and department policies.

Qualifications

• 5 years of relevant experience.
• Five years’ experience as a Central Processing Tech.
• Computer experience required.
• One year of management experience required.
• Required CRT certifications upon hire.
• Knowledge of surgical equipment.

Responsibilities

• Plan, organize and direct day-to-day work of subordinates and assist in department operations.
• Respond to and resolve front-line operational problems.
• Coordinate inservices, meetings, training and orientation with CPD staff.
• Maintain discipline and corrective actions as warranted.
• Assist in interviewing candidates and hiring recommendations.
• Develop new procedures and update current ones.
• Accumulate QI statistics and report to manager.
• Deliver excellent customer service per hospital standards.

Skills

Management experience

Computer skills

Knowledge of surgical equipment

CRT certifications

Education

High School Diploma or equivalent

Some college (1–2 years)

Tools

CRT-REG_CENTRAL_SVCS_TECHNICIAN_CERT-HSPA

CRT-Sterile Processing Distribution Tech (CBSPD)

Job description

Job Summary

Responsible for direct supervision of Central Processing Technicians. Responsible for resolution of any operational problems, as well as to maintain the department policies and procedures. Implement new procedures and coordinate inservices in conjunction with the Administrative Manager, OR/CPD Educators and Surgical Materials Managers.

Essential Functions

• Plan, organize and direct the day-to-day work of subordinates and assist in management of daily departmental operations.
• Respond to and resolve majority of the front-line operational problems.
• Coordinate inservices, meetings, training and orientation of new personnel in conjunction with the CPD educator, manager and surgical materials manager.
• Maintain discipline and corrective actions, as warranted.
• Assist in interviewing candidates for position openings and make hiring recommendations.
• Develop new procedures and update current ones.
• Accumulate QI statistics and report to manager.
• Demonstrates the delivery of excellent customer service by exhibiting the hospital’s ten customer service behaviors in every aspect of the job (100%).

Qualifications

• High School Diploma or equivalent Preferred One to two years of college.
• 5 years of relevant experience
• Five years’ experience as a Central Processing Tech required.
• Computer experience required.
• One year of management experience required.
• Required 6 months of relevant experience
• Knowledge of surgical equipment.
• Required CRT-REG_CENTRAL_SVCS_TECHNICIAN_CERT-HSPA #N/A Upon Hire required
• Or CRT-Sterile Processing Distribution Tech (CSPDT) - CBSPD #N/A Upon Hire required

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 10 lbs
• Pulling Force > 5 lbs: Seldom up to 10 lbs
• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Occasionally
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health Cares for You

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv.

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance.

Traditional and Roth retirement options with service contribution and match savings.

Eligibility for benefits is determined by employment type and status.

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name Sterile Processing South Tower - Royal Oak Hosp

Employment Details

Employment Type Full time

Shift Evening (United States of America)

Weekly Scheduled Hours 40

Hours of Work 2:30p to 11p

Days Worked M-F

Weekend Frequency On-call weekends

This career site is for Non-Corewell Health team members only.

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.