Supportive Services Specialist - PSS

Supportworks-Housing; Charlottesville (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

403b with company match

Paid holidays

PTO: vacation, sick, personal days

Job summary

SupportWorks Housing seeks a dedicated Supportive Services Specialist for our Vista 29 property to provide comprehensive case management and supportive counseling to low income and disabled adults facing homelessness and related challenges.

You will coordinate assessments, treatment plans, community linkages, and progress notes, and engage with housing resources while traveling about 10% of the time. A related degree or equivalent CM experience is preferred.

Qualifications

• Bachelor's degree in human services preferred or equivalent experience in direct services with adults who are low income and/or homeless.
• SOAR certification and CPR/First Aid certification are highly preferred.
• Knowledge of homeless and offender population and available community resources is expected.

Responsibilities

• Serve clients: assessments, treatment planning, supportive counseling, linking to resources, progress monitoring, and care coordination.
• Engage in outreach with clients, families, community providers, landlords, and medical personnel.
• Advocate for clients in court or with service providers as needed; collaborate with law enforcement and other agencies.

Skills

Case management

SOAR certification

CPR/First Aid

Microsoft Office (Word/Excel)

EHR/data management

Driver's license

Education

Bachelor's degree in human services

Bachelor's degree in other field + 5+ years CM

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.

Supportive Services Specialist at our new Vista 29 property!

What You'll Do:

You'll work with the Team Lead to serve our clients: low income and disabled adults who may be experiencing homelessness and repeated incarcerations. Provide case management expertise such as assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination. Assist in outreach/engagement activities with clients, families, community providers, landlords and medical personnel. Advocate for clients in court, testify on behalf of the client and/or services, and collaborate with law enforcement, public defenders, DSS and departments of corrections. Maintain client contact and files, treatment plans, progress notes, and discharge summaries.

What We Offer:

A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays!

What You'll Bring to SupportWorks:

• A Bachelor's degree in human services preferred, and one+ year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; OR a Bachelor's degree preferred, in an area other than human services and five+ years case management experience in the field
• Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources
• SOAR certification and experience strongly preferred, and CPR/First Aid Certification
• Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts
• Excellent computer skills including use of Microsoft Office Word and Excel
• Prior experience in a human services environment supported by grants; knowledge of electronic health records/data management and Medicaid billing helpful
• Valid VA Driver's license and reliable transportation - you'll travel approximately 10% of the time

SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.