Supportive Housing Supervisor

Hartley House; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

24 Vacation Days

1 Floating Holiday

12 Sick Days

Medical, Dental and Vision Insurance

403b Plan

Job summary

A community organization based in Chelsea, New York, seeks a qualified individual to supervise Supportive Housing Specialists and provide case management services to tenants. The ideal candidate will hold a Master's Degree in Social Work and demonstrate experience with diverse populations, as well as strong organizational and communication skills. This role includes developing responsive services for residents and advocating with social service agencies.

Qualifications

• Experience working with trauma and mental health issues.
• Strong working knowledge of resource and benefit programs.

Responsibilities

• Supervise Supportive Housing Specialist and monitor productivity.
• Assess needs of target population and develop responsive services.
• Provide direct case management services to tenants.
• Advocate for residents with social service agencies.

Skills

Experience with a diverse population

Organizational skills

Communication skills

Supervisory skills

Education

Master’s Degree in Social Work (MSW) or related field

Job description

Description

Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need.

Qualifications

• Master’s Degree in Social Work (MSW) or a related field.
• Experience working with a diverse population, including an understanding of the trauma of homelessness compounded with mental health issues.
• Strong working knowledge of resource and benefit programs.
• Excellent organizational, communication, and supervisory skills and the ability to work as a member of an interdisciplinary team.
• Ability to work with staff from other organizations.

Responsibilities

• Directly supervise Bachelor level Supportive Housing Specialist including monitoring productivity, quality of services and professional development.
• Assess needs of target population and develop responsive services considering diverse factors such as physical and mental health, culture, ethnicity, gender, and lifestyle.
• Provide direct case management services to tenants in caseload; supervisor will carry high‑risk or more challenging cases in the building.
• Develop safety plans for residents and work with the team to deescalate clients and manage crises collaboratively as they arise.
• Develop community linkages and refer residents to appropriate community providers to address their needs.
• Advocate with social service agencies to ensure entitlements are secured and maintained.
• Work collaboratively with fellow staff and mental‑health collaterals as deemed beneficial.
• Ensure all tenants in the assigned building(s) receive the most appropriate services.
• Participate in tenant selection committee as requested.
• Use and facilitate staff’s use of the agency’s documentation database (AWARDs).
• Ensure compliance with contractual and regulatory obligations and standards.
• Maintain exceptional relationships and communication with Hudson Guild and Clinton Housing programs/employees.
• Prepare and submit various reports as requested.
• Participate in case conferences, team meetings, staff training, and community meetings.
• Perform other related tasks as assigned.

Benefits

• 24 Vacation Days
• 1 Floating Holiday
• 12 Sick Days
• Medical, Dental and Vision Insurance
• 403b Plan