Supportive Housing Specialist

Kaizen Lab Inc.; Chamblee (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Supportive Housing Specialist (SHS) in Chamblee, Georgia. The SHS provides essential support to individuals in permanent supportive housing, ensuring compliance with grant and regulatory requirements.

This role involves collaboration with management to maintain housing stability for residents and advocacy for community resources. Successful candidates should possess strong advocacy, communication skills, and a commitment to social equity and justice.

Qualifications

• Demonstrated ability to build rapport with clients quickly.
• Experience in advocacy for community resources.
• Understanding of housing justice and equity.

Responsibilities

• Collaborate with property management staff to ensure resident success.
• Complete assessments and screenings for residents.
• Advocate for residents in accessing community resources.

Skills

Advocacy skills

Effective communication

Cultural competence

Problem-solving

Collaboration

Education

Experience in social work or related field

Job description

The Supportive Housing Specialist (SHS) skillfully provides strengths based support to persons living in a permanent supportive housing (PSH) setting and assists with all aspects of compliance with contract and regulatory requirements. The Supportive Housing Specialist implements complex requirements of the grant projects and provides effective service delivery that complies with contract and regulatory requirements and meets or exceeds project's targeted outcomes. The SHS will have a specified client/resident caseload and ensure coordination of client needs, bringing expertise in one or more of the following areas: mental health, homelessness, addictions, developmental disabilities, domestic violence, employment services, motivational interviewing and the strength-based prospective. Experience with employment services or housing preferred.

Essential Duties and Responsibilities

• Collaborate with 3Keys Property Management Staff and agency partners to ensure 100% occupancy in PSH and promote residents success in maintaining permanent housing through advocating, referring, and providing social support.
• Complete initial assessment, resident screening, tenancy requirements and regular support for program participants in Permanent Supportive Housing (PSH).
• Assist with goal development and attainment including mental health treatment, budgeting, medication compliance, etc.
• Assist in acquiring transportation (i.e., MARTA passes, Half Fare Cards, etc.) to medical appointments.
• Advocate for the acquisition of community resources such as food banks, ensuring coordination of services.
• Interpret and enforce established occupancy rules and regulations established by 3Keys Property Management.
• Implement emergency response procedures and notifications in case of resident crisis, injury, death or other circumstances.
• Collaborate with team members and partner agency colleagues to identify, establish and implement processes that will ensure efficient operation of grants, programs and services.
• Assist residents to further develop the competencies he or she may need to increase and enjoy social support networks.
• Advocate on behalf of the resident where underserved or oppressed.
• Assist in the development of social support systems, daily living skills, and budgeting skills.
• Role model daily living skills when appropriate.
• Conduct unit inspections to ensure residents are maintaining their housing in a clean, safe and decent environment.
• Collaborate with colleagues to facilitate and organize resident activities focusing on developing group interactions and leadership skills.
• Link residents with zero income to benefits/entitlements when appropriate (i.e., social security, SNAP benefits, TANF, etc.).
• Maintain comprehensive documentation on all clients sufficient to fulfill program evaluation and reporting obligations. Work within HMIS data systems for data input and management.
• Assist with the cleaning of HMIS data for SPC Reimbursement submissions and annual performance report submissions.
• Maintain all program records in a timely fashion, producing monthly and/or quarterly reports to appropriate funding and monitoring agencies (e.g. DCA, AHA, etc).
• Facilitate resident participation in property management, resident organization, educational and safety presentations.
• Uphold social work ethical standards.
• Abide by the Mission and Values of 3Keys, Inc.
• Perform other duties as requested by 3Keys Administration or Property Management.

Successful Candidates Will Possess

• Passion for and commitment to achieving justice and equity in housing
• A high degree of initiative, independence and tenacity; able to identify and prioritize actions towards a goal
• Effective communication skills - verbal, written, presentation - with audiences diverse in age, race, etc.
• Racial and cultural competence - an understanding of the role of race, culture, class and power and the willingness to disrupt patterns of inequity inherent in systems and institutions
• Ability to build rapport with residents quickly and authentically
• Willingness to collectively and personally work to close persistent opportunity gaps based on race, class, culture and power
• A sense of optimism and an assets-based way of viewing people and situations
• An orientation towards problem-solving - experience identifying root causes and developing results oriented solutions
• Collective Responsibility - strong commitment to team with colleagues and partners by holding responsibility for successes and growth opportunities
• Demonstrated experience working in collaboration with others to effect change