Supportive Housing Case Manager (FT or PT)

The Good Seed; Long Beach (CA); On-site; USD 50,000 - 60,000; Full time

Job summary

A nonprofit housing organization is seeking a Supportive Housing Case Manager to assist young adults (ages 18–25) in securing stable housing and building independent life skills. This full-time role requires a Bachelor's degree and 1-2 years of case management experience. The position will involve creating individualized service plans, helping clients access various supportive services, and advocating for them in the community. Candidates should possess excellent organizational and time-management skills, with flexibility for home visits and crisis intervention.

Qualifications

• Bachelor’s degree in social work, psychology, human services, or related field (preferred).
• At least 1–2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.
• Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).

Responsibilities

• Conduct intake assessments and develop individualized housing stability/service plans.
• Assist clients in securing and maintaining permanent housing.
• Coordinate medical, mental health, and employment services.

Skills

Case management experience

Knowledge of Housing First principles

Proficiency with Microsoft Office

Time-management skills

Organizational skills

Education

Bachelor’s degree in social work

Job description

Overview

The Supportive Housing Case Manager (Ages 18–25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you’ll carry a small caseload (12–18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood.

Responsibilities

• Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.
• Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).
• Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.
• Use harm-reduction and trauma-informed approaches in all client interactions.
• Advocate for clients with landlords, courts, hospitals, and benefit agencies.
• Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).
• Participate in case conferences, staff meetings, and regular supervision.
• Collaborate with property managers, housing navigators, peer specialists, and clinical teams.

Qualifications

• Bachelor’s degree in social work, psychology, human services, or related field (preferred).
• At least 1–2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.
• Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).
• Proficiency with Microsoft Office.
• Excellent organizational, documentation, and time-management skills.
• Ability to work independently in the field and manage a flexible schedule (some evenings/weekends).
• Ability to pass background checks.

Physical Demands

• Frequent travel throughout the service area for home visits and meetings.
• Ability to manage emotionally intense situations and secondary trauma.
• Lifting: Must be able to lift and carry items weighing up to 50 pounds occasionally.
• Standing/Walking: Requires standing and walking for extended periods during shifts.
• Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights.

Job Type: Full-time Schedule: 8-hour shift | 40 per week |

Shifts Available: Monday to Friday and Saturday & Sunday (8am - 4pm) (4pm - 12am) (12am - 8am)

Driver's License: Required

Willingness to travel: As needed

Work Location: In person