Supportive Employment Specialist

Southwest Behavioral & Health Services; Phoenix, Northern (AZ, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO 3.3 weeks

Paid holidays

Medical insurance

Retirement match

Tuition reimbursement

Employee Assistance Program

Wellness program

Job summary

Southwest Behavioral & Health Services is seeking a proactive professional to develop and deliver a pre-vocational soft skills program within the CRC Job Development framework. You will train clients in communication, interview techniques, and work readiness while building relationships with local employers.

The role requires patience, independence, and the ability to manage multiple tasks in a community-based setting.

Qualifications

• Must have high degree of patience and ability to work in challenging situations.
• Excellent communication and interpersonal skills for client interaction and collaboration with staff.

Responsibilities

• Implement and maintain a pre-vocational job development program; align consumer strengths with community jobs.
• Assist in developing new practices and policies to improve services.
• Coordinate with Workforce Development staff to deliver soft skills training.
• Teach job development skills in individual and group formats.
• Serve as a pre-employment job coach to help individuals maintain work.
• Document client progress and participation across pre-employment activities.
• Coordinate intake and referrals for job development and peer work services.
• Engage with local employers and community providers to create opportunities.

Skills

Patience

Communication

Interpersonal skills

Teamwork

Problem solving

Education

Bachelor’s degree preferred in behavioral health or related field

Job description

Schedule: Monday through Friday 7:00 AM - 3:00 PM

About this position

The goal of this position is to develop a comprehensive soft skills development program, which links to existing job development work programs. Works within the CRC Job Development program to implement specialized SBH pre-vocational services for clients as related to soft skills, such as communication, interview techniques, work ethics, teambuilding, resume development, computer skills, self-esteem and self-actualization. Provides instruction, training and assistance to clients to improve marketable job skills abilities and job coaching. Must possess a high degree of patience, able to work in challenging situations. Assists in developing and maintaining ongoing relationships with local employers and community providers to maximize the opportunities for persons in services to enter the labor force.

Duties & Responsibilities:

• Responsible to implement and maintain a pre-vocational job development. The primary focus in to find a natural "fit" between consumers' strengths and experiences and jobs in the community.
• Assist the Supervisor of the Job Development program with developing new practices and policies that improve current services and activities.
• Communicates and works in conjunction with Workforce Development staff and management to coordinate ongoing innovative soft skill training.
• Develops and teaches job development skills in individual and group formats to persons in services.
• Serves as a pre-employment job coach providing direction and the assistance needed for individuals to maintain work.
• Engages in practices that support job development and retention of program participants.
• Provides direct service to program participants to include; individual, group, life skills training, behavior management, and crisis intervention as needed.
• Prepares and presents job readiness training and activities.
• Documents client progress and participation on all aspects of pre-employment and soft skills training.
• Understands and implements services in accordance with RBHA and AHCCCS.
• Functions as an integral part of an interdisciplinary team to develop and implement treatment, case plans, skills assessment, programmatic goals and objectives.
• Coordinate the intake process and facilitate access to the program.
• Coordinates and follows up on referrals for job development and peer work services.
• Responsible to work independently on location and supervise program participants.
• Works with local service providers, case managers and employers to link persons in services with vocational opportunities.
• Undertakes training related special projects and provides technical assistance, as directed.
• Prepares written reports as required by funding source(s) and SBH management.
• Assists in marketing the program to the community and referral agencies as needed to grow the program.
• Engages in monitoring client’s assimilation and performance once placed in job development assignments.

Education & Qualifications:

• The minimum requirement includes 21 years age,
• Bachelor’s degree preferred or, An equivalent 2year combination of education and experience directly related to behavioral health and or job development with experience in workforce development, soft skill development.
• Motor Vehicle clearance and 3 years' driving experience isrequired. Must be able to drive a truck (no CDL required).
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
• Spanish speaking preferred.
• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education

Required

High School or better.

Experience

Required

2 years:

2 years:

Behavioral health experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.