Supportive Employment Specialist

Southwest Behavioral & Health Services; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

3.3 weeks of PTO in the first year

10 paid holidays

Medical, dental, and vision insurance

40% company match on retirement savings

Tuition reimbursement program

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services is seeking a dedicated professional to develop a comprehensive soft skills program aimed at improving clients’ job market readiness. This role involves job coaching, providing training on communication, teamwork, and workplace behavior, and engaging with local employers to create opportunities for clients.

The ideal candidate will have a Bachelor's degree in a relevant field, strong interpersonal skills, and a passion for helping others succeed in their career paths.

Qualifications

• Must be at least 21 years old.
• Motor Vehicle clearance and 3 years' driving experience required.
• Fingerprint clearance from Arizona Department of Public Safety or eligibility within 8 weeks.

Responsibilities

• Develop and implement a soft skills development program.
• Assist in job coaching and training for individuals.
• Document client progress in job readiness training.

Skills

Soft skill development

Job coaching

Communication

Team building

Resume development

Education

Bachelor’s degree in behavioral health or related field

2 years combination of education and experience in job development

Job description

Schedule

Monday through Friday 7:00 AM - 3:00 PM

Location

Phoenix Az 85017

About This Position

The goal of this position is to develop a comprehensive soft skills development program, which links to existing job development work programs. Works within the CRC Job Development program to implement specialized SBH pre-vocational services for clients as related to soft skills, such as communication, interview techniques, work ethics, teambuilding, resume development, computer skills, self-esteem and self-actualization. Provides instruction, training and assistance to clients to improve marketable job skills abilities and job coaching. Must possess a high degree of patience, able to work in challenging situations. Assists in developing and maintaining ongoing relationships with local employers and community providers to maximize the opportunities for persons in services to enter the labor force.

Duties & Responsibilities

• Responsible to implement and maintain a pre-vocational job development. The primary focus in to find a natural "fit" between consumers' strengths and experiences and jobs in the community.
• Assist the Supervisor of the Job Development program with developing new practices and policies that improve current services and activities.
• Communicates and works in conjunction with Workforce Development staff and management to coordinate ongoing innovative soft skill training.
• Develops and teaches job development skills in individual and group formats to persons in services.
• Serves as a pre-employment job coach providing direction and the assistance needed for individuals to maintain work.
• Engages in practices that support job development and retention of program participants.
• Provides direct service to program participants to include; individual, group, life skills training, behavior management, and crisis intervention as needed.
• Prepares and presents job readiness training and activities.
• Documents client progress and participation on all aspects of pre-employment and soft skills training.
• Understands and implements services in accordance with RBHA and AHCCCS.
• Functions as an integral part of an interdisciplinary team to develop and implement treatment, case plans, skills assessment, programmatic goals and objectives.
• Coordinate the intake process and facilitate access to the program.
• Coordinates and follows up on referrals for job development and peer work services.
• Responsible to work independently on location and supervise program participants.
• Works with local service providers, case managers and employers to link persons in services with vocational opportunities.
• Undertakes training related special projects and provides technical assistance, as directed.
• Prepares written reports as required by funding source(s) and SBH management.
• Assists in marketing the program to the community and referral agencies as needed to grow the program.
• Engages in monitoring client’s assimilation and performance once placed in job development assignments.

Education & Qualifications

• The minimum requirement includes 21 years age,
• Bachelor’s degree preferred or, An equivalent 2 year combination of education and experience directly related to behavioral health and or job development with experience in workforce development, soft skill development.
• Motor Vehicle clearance and 3 years' driving experience is required. Must be able to drive a truck (no CDL required).
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
• Spanish speaking preferred.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

Our Empowered Belonging Program

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

SB&H is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.