Supportive Counselor - SIGN ON / RETENTION BONUS AVAILABLE!

Community Health Action of Staten Island; New York (NY); On-site; USD 50,000 - 57,000; Full time

Job summary

A leading healthcare organization is seeking a Supportive Counselor to enhance services for individuals living with HIV/AIDS. This full-time role involves conducting assessments, developing care plans, and providing one-on-one counseling sessions to empower clients in managing their health. Join our mission to provide vital support to diverse populations in need.

Benefits

Generous paid time off (4 weeks of vacation plus paid holidays)

Medical, dental, and vision coverage

Tuition reimbursement

Retirement plan with employer matching

Qualifications

• Required Master's degree in mental health counseling or related field.
• 2 years of case management or counseling experience with HIV/AIDS or chronic illness populations.
• Experience in trauma-informed, culturally appropriate interventions.

Responsibilities

• Conduct assessments and develop individual care plans.
• Provide supportive counseling sessions to clients.
• Collaborate with other programs and external providers.

Skills

Active Listening

Documentation

Client-centered Interventions

Teamwork

Initiative

Problem-solving

Education

Master’s degree in mental health counseling, social work, or related field

Job description

Description

***SIGN ON / RETENTION BONUS AVAILABLE ***

Title: Supportive Counselor

Department: Health Care Coordination

Reports To: Senior Director, HIV Care Coordination Services

Location: 56 Bay St, Staten Island, NY 10301

Position Status: Full Time

FLSA Status: Non-Exempt

Pay & Benefits: The pay range for this role is generally $50,000-57,000 annually (plus a sign on, 3 month, and 6 month bonuses in the first year of employment) , commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community.

POSITION SUMMARY:

The Care Coordination Program focuses on prompt linkage to HIV care, ongoing retention in care, optimal treatment adherence, viral load suppression and reduced HIV-related mortality. The programs in this department work with people living with HIV/AIDS to improve overall health and establish self-management through case management, peer navigation, and health education services.

The Supportive Counselors will play a dynamic role in enhancing these services by providing direct support and counseling services to clients by conducting assessments, developing individualized care plans, and providing ongoing support.

DUTIES & RESPONSIBILITIES:

• Conduct comprehensive assessments and intakes to evaluate for client eligibility and goals
• Develop individualized care plans to help clients stay engaged in their own care
• Provide one-on-one supportive counseling sessions
• Promote stability and support by addressing goals as described in the service plan
• Conduct group supportive counseling to address service plan goals and enhance mutual support between clients
• Participate in outreach activities to engage new clients and inform the community of available services
• Collaborate with other CHASI programs and external providers to make culturally appropriate linkages and referrals to help achieve client goals; perform follow up to ensure a “warm handoff”
• Complete all progress notes and other reporting as required by internal practices and funders in a timely manner
• Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values
• Other duties as assigned

Requirements

QUALIFICATIONS:

• Master’s degree in mental health counseling, social work, or other related degree required
• At least 2 years of experience providing case management or counseling services to people living with HIV/AIDS or other chronic illness or related population
• Demonstrated experience with and/or understanding of providing evidence-based, client-centered, trauma-informed, culturally appropriate interventions rooted in harm reduction principals

COMPETENCIES:

• Can actively listen to feedback and direction and take action accordingly.
• Composes client documentation, emails, and other communications that are clear, accurate, and well-organized.
• Works harmoniously with others to accomplish objectives, gaining cooperation and respect of others in the process. Relates effectively with staff, clients, supervisors, and senior management.
• Shows up professionally each day within the context of expectations of their work environment
• Works independently following receipt of instructions on a task, demonstrating the ability to understand and execute the task with minimal supervision. Able to independently manage time effectively.
• Takes initiative on future tasks by identifying potential areas for improvement and proactively addressing them
• Capable of teaching back the skills gained to colleagues, fostering a collaborative and knowledgeable work environment with strong problem-solving skills and a commitment to continuous learning and development.

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.