Supportive Caseworker (per diem)

Gateway Longview; Buffalo (NY); Remote; USD 24,000 - 34,000; Part time

Benefits offered by this job

Flexible and remote work options

Wellness programs

Employee assistance programs

Job summary

Gateway Longview is seeking a Supportive Caseworker (per diem) to deliver intensive, tailored case planning for high-risk families under Erie County DSS referrals. Duties include weekly in-home or remote contact, safety assessments, and trauma-informed interventions.

The role requires flexibility for weekend/evening hours and may involve transporting families when needed. Qualifications include a Bachelor’s (4+ years) or Master’s (1+ year) in a human services field, NY driver’s license, and

Qualifications

• Bachelor’s degree in a human services field plus 4 years of experience.
• Master’s degree in a human services field plus 1 year experience.
• Experience must be in human services related field.
• Valid New York State driver’s license and adequate auto insurance.

Responsibilities

• Engage families in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan.
• Ensure accurate, thorough, and timely completion and submission of progress notes within 48 hours of contact.
• Support trauma-informed, culturally competent techniques and interventions with parents/caretakers and children/youth.
• Provide crisis support to families and communicate with agency staff as needed.
• Occasionally, provide transportation of children and families.
• Actively participate in required meetings and training opportunities.
• Other duties as assigned

Skills

Communication

Customer service

Multi-tasking

Detail oriented

Team player

Independent work

Education

Bachelor’s degree in human services

Master’s degree in human services

Job description

Job Title: Supportive Caseworker (per diem)

Department: Intensive Preventive Services

Position Summary: Provide intensive, individually tailored and strength-based case planning services to high risk families referred through Erie County Department of Social Services during non-traditional hours, including weekend and evenings.

Agency: Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Compensation: $21.00 per hour

Benefits: Flexible and remote working options; wellness programs, healthy lifestyle incentives and employee assistance programs

Professional Development Opportunities: Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.

Position Specific Duties/Responsibilities

• Engage families’ in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan developed by the Intensive Preventive Caseworker. Assess for safety and well-being of all family members through face-to-face and phone contact. Address any immediate safety or elevated risk concerns identified during the contact.
• Ensure accurate, thorough, and timely completion and submission of progress notes detailing the families identified goals and outcomes related to safety, permanency, and well-being within 48 hours of contact.
• Support the use of effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth in order to enhance the family’s safety, permanency, and overall well-being.
• Provide crisis support to families and communicate with agency staff as needed.
• Occasionally, provide transportation of children and families.
• Actively participate in required meetings and training opportunities.
• Other duties as assigned

Requirements

Knowledge, Skills, and Abilities

• Must have excellent communication and customer service skills
• Ability to multi-task and be detail oriented
• Ability to work independently and be an enthusiastic team player
• Ability to work effectively with clients, staff, families, and community contacts
• Ability to work non-traditional hours, including weekend and evenings to support specific programmatic schedules and crisis intervention needs.

Qualifications

• Bachelor’s Degree in a human services related field plus 4 years of experience
• Master's Degree in a human services related field plus 1 year experience
• Experience must be in human services related field
• Valid New York State driver’s license and adequate auto insurance

An EEO/AA Agency

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.