Supported Living Assistant Manager

Pathfinder Services, Inc.; Plymouth (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Benefits Package

Paid Time Off & Holidays

Insurance Coverage

403(b) Retirement Plan with Employer</

Tuition Reimbursement

Professional Development & Training

EAP

Free Pathfinder Kids Clinic

Verizon Wireless Discount

YMCA Discount

Wellness Platform Incentives

Financial Wellness Platform

Job summary

Pathfinder Services, Inc. in Plymouth, IN is seeking a Supported Living Assistant Manager to supervise DSPs, coordinate care, and support daily operations in safe, person-centered homes where individuals can thrive and live independently.

The role entails leading staff meetings, managing scheduling, and ensuring accurate documentation and Medicaid-related processes, while collaborating with families and leadership to maintain high-quality supports.

Qualifications

• Minimum high school diploma or GED.
• Prefer 2 years experience in human services.
• Must be at least 18 years old.
• Basic language, written and computer skills for documentation.
• Demonstrated ability to support people with disabilities.
• Ability to work a flexible schedule if needed.
• Crisis prevention, intervention and teaching skills.
• Valid driver’s license and insured vehicle.
• Ability to read, write and speak English.

Responsibilities

• Oversee DSPs across residential sites and coordinate staffing.
• Lead team meetings and monitor training compliance.
• Support PCISPs, appointments, and transportation needs.
• Ensure homes meet safety, health and quality standards.
• Maintain case notes, billing records, and Medicaid documentation.
• Communicate with families and leadership; ensure shift coverage.

Skills

Crisis prevention

Intervention skills

Teaching skills

Flexible schedule

Disability support

Communication

Education

High school diploma or GED

Job description

Description

Company: Pathfinder

Job Title: Supported Living Assistant Manager

Category: Disability Services

Location:Plymouth, IN

Job Type: Full-Time

Hours: Mon-Fri 10a-6p Flex (40/hrs.)

Starting Pay: $18.54/hr.

As a Supported Living Assistant Manager at Pathfinder, you play a key leadership role in ensuring individuals receive safe, consistent, and person-centered supports in their homes. By supervising teams, coordinating care, and supporting daily operations, you help create stable environments where people can thrive and live meaningful, independent lives.

As a Supported Living Assistant Manager at Pathfinder, You Will:

Leadership & Staff Support

• Provide direct oversight and support to Direct Support Professionals (DSPs) across assigned residential sites
• Serve as the primary point of contact for DSP scheduling needs and coverage concerns
• Lead team meetings to reinforce expectations, communication, and person-centered practices
• Monitor staff training compliance and model ethical, effective leadership

Individualized Supports & Care Coordination

• Support the implementation of individualized support plans (PCISPs) in collaboration with the Supported Living Manager
• Coordinate medical appointments, day program participation, and transportation needs
• Participate in PCISP, quarterly, and leadership meetings as assigned

Operations, Compliance & Documentation

• Ensure homes meet safety, health, and quality standards at all times
• Maintain accurate case notes, billing records, and Medicaid Waiver documentation
• Oversee medication administration, documentation, and refill processesIdentify and report maintenance and operational needs promptly

Communication & Collaboration

• Act as a liaison between families, guardians, DSPs, and leadership
• Communicate staffing or operational concerns to the Supported Living Manager in a timely manner
• Collaborate with leadership and on-call teams to ensure shift coverage when needed

The Impact You’ll Make as a Supported Living Assistant Manager:

• Ensure individuals receive consistent, high-quality, person-centered supports
• Support and develop DSP teams through guidance, structure, and leadership
• Strengthen communication and continuity of care across residential services
• Advance Pathfinder’s mission by promoting dignity, safety, and empowerment

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks – We Care About YOU!

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values: People First - Integrity - Contribution - Growth - Empowerment

Requirements

Preferred Minimum Qualifications:

• Minimum of a high school diploma/GED.
• Prefer 2 years experience in the field of Human Services.
• At least 18 years of age.
• Basic language, written, and computer skills necessary for communication and documentation.
• Demonstrated ability to support people with disabilities.
• Ability to work a flexible schedule if needed.
• Crisis prevention, intervention, and teaching skills.
• Valid driver’s license, insured vehicle, and safe driving record.
• Ability to speak, hear, and read the English language.