Supported Employment Supervisor

Cincinnati Goodwill; Cincinnati, Northern (OH, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ohio Valley Goodwill Industries is seeking a Supported Employment Supervisor in Cincinnati, OH. The role leads service staff, coordinates across the employment continuum, and ensures compliance with CARF and Medicaid/Waiver standards.

The position requires a Bachelor's degree with supervisory experience or related combination, along with strong communication and community engagement skills. Travel to partner sites and on-call support are possible components of the role.

Qualifications

• Bachelor's degree; with 1 year outside sales experience (not retail), and 1 year of supervisory experience or a BA and 2 years sales/placement experience, 1 year of which as a successful Employment Specialist for Goodwill.
• Excellent communication skills both written and verbal; familiarity with local job market, the business community, and private industry standards.

Responsibilities

• Provides direct supervision to assigned staff in Employment & Coaching.
• Make regular presentations to business leadership at various locations.
• Maintain ongoing communications with designated team members regarding clients and services to ensure satisfaction and expected outcomes.
• Present at least monthly progress to Manager regarding expected outcomes (service and business).
• Ensure staff are developing and maintaining case folders in accordance with CARF, OVR and Medicaid/Waiver standards.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Management Cincinnati, OH, US

About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

The Supported Employment Supervisor provides direct leadership and supervision to service staff involved in job development, placement, and job coaching. This role coordinates service provision across the entire employment continuum—from intake and placement to long-term coaching and retention. Responsibilities include coordinating service provision with the Kentucky Office of Vocational Rehabilitation (OVR), ensuring compliance with CARF and Medicaid/Waiver standards, and cultivating professional relationships with Northern Kentucky business leaders. The Supervisor ensures fiscal health through accurate billing and unit tracking while providing on-call support to field staff to ensure the health and safety of all participants

MINIMUM REQUIREMENTS EDUCATION & EXPERIENCE:

Bachelor's degree; with 1 year outside sales experience (not retail), and 1 year of supervisory experience or a BA and 2 years sales/placement experience, 1 year of which as a successful Employment Specialist for Goodwill. Experience assisting individuals with disabilities highly desired.

Excellent communication skills both written and verbal; familiarity with local job

market, the business community, and private industry standards. Must be have

or be able to obtain Employment First certificate.

Must pass criminal state and federal background checks and various registry checks. Must pass BMV; have no more than 4 points and possess state

minimum required auto insurance to transport consumers. Must possess

CPR/First Aid Certification.

ESSENTIAL DUTIES: (INCLUDED PERCENT OF TIME ON TASKS)

• Provides direct supervision to assigned staff in Employment & Coaching.
• Make regular presentations (one-on-one and group) to business leadership at various locations.
• Maintain ongoing communications with designated team members regarding clients and services to ensure satisfaction and expected outcomes.
• Present at least monthly progress to Manager regarding expected outcomes (service and business)
• Ensure staff are developing and maintaining case folders in accordance with CARF,OVRand Medicaid/Waiver standards.

PERIODICAL DUTIES:

• Conducts PR activities with referral sources.
• Chairs and coordinates business advisory committee meetings withDirector.
• Performs direct Community Support services with participants when required.

OCCASIONAL DUTIES:

• Attends conferences, workshops, meetings, as required to maintain visibility in the field and community.
• Engages in marketing and public relations activities to encourage optimal utilization of employment services.
• Acts in the role of Manager in the absence of the Manager.