Support Worker - Supported Housing

LiveWest; Truro Township (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Pension contributions

Health benefits

Learning & development

Family support

Wellbeing support

Cycle to work

Volunteer days

Job summary

LiveWest is seeking a dedicated Support Worker to empower individuals with diverse needs to live independently within their communities. Join a team focused on safety, inclusivity and collaborative care.

You will work a 37-hour week on a rolling rota from 8am to 9pm, with weekends and bank holidays as part of a full-time, permanent role at the New Start service in Truro. DBS checks apply, and the role requires lone working and a strong commitment to safeguarding.

Qualifications

• Understand support needs and planning for individuals.
• Experience with risk assessment and risk management.
• Excellent communication and ability to build rapport with people and teams.
• Accurate record keeping and computer skills.
• Confident in lone working and a good team player.
• Flexible working approach to meet service needs.
• Ability to work under pressure and meet deadlines.
• Resilient and adaptable in changing circumstances.
• Open, friendly personality and positive attitude.

Responsibilities

• Deliver tailored support and person-centred assistance to individuals with complex needs.
• Foster collaboration with customers, colleagues and partner agencies.
• Promote participation in social, educational and employment opportunities.
• Manage risks, conduct risk assessments, and maintain safeguarding policies.

Skills

Support needs understanding

Risk assessment

Strong communication

Record keeping

Lone working

Team player

Flexible

Work under pressure

Resilient mindset

Job description

Are you passionate about making a difference to people's lives? Do you thrive in a role where no two days are the same? As a Support Worker, you will empower individuals with diverse needs to live independently, safely and as part of their communities.
At LiveWest, we believe in promoting independence and celebrating the strengths of every individual. Join our Supported Housing Complex needs team and become part of a service that truly transforms lives.

Key Responsibilities

• Deliver Tailored Support: Provide responsive, person-centred assistance to individuals with complex needs, helping them achieve positive outcomes and independence.
• Foster Collaboration: Build open and trusting relationships with customers, colleagues, and partner agencies to ensure seamless and comprehensive support.
• Promote Participation: Encourage individuals to engage in social, educational and employment opportunities, preventing isolation and promoting self-determination.
• Manage Risks Effectively: Conduct thorough risk assessments and maintain professional boundaries, ensuring health, safety and compliance with safeguarding policies.

Why Join LiveWest

Joining LiveWest as a Support Worker means being part of a dedicated team committed to transforming lives and empowering individuals to thrive within their communities. You will make a real difference by providing tailored support, fostering independence, and building meaningful relationships. With a dynamic and flexible work environment, opportunities for professional growth, and a strong sense of purpose, you will have the chance to develop your skills while contributing to a meaningful mission. At LiveWest, we value our people, offering comprehensive support, training, and benefits to help you succeed and grow.
This role is being offered on a full time, permanent basis working 37 hours per week. You will be working 5 days per week, on a rolling 4 week rota, Monday to Sunday between 8am and 9pm, to include bank holidays and weekends. This role will be based at our New Start service, based in Truro. Please note, this role will involve lone working.
For further information about this role, and LiveWest, please view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

Skills

To be successful in your application for the role of Support Worker, you will have the essential skills and experience for a Level 1 role and the following role specific skills and experience:

• Have an understanding of support needs and support planning.
• Have experience of risk assessing and risk management.
• Be a great communicator with the ability to build rapport.
• Have accurate record keeping and computer skills.
• Confident in lone working and be a good team player.
• Have a flexible working approach to work.
• Be able to work under pressure and meet deadlines.
• Be resilient and adaptable.
• Have an open, friendly personality and the ability to maintain a positive attitude in challenging situations.

Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

Our Reward And Benefits

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion At LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.