Support Worker – Crisis Response (Homelessness & Mental Health)

Balfor Recruitment Group; Chesterfield (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

A recruiting agency for health professionals is seeking a Support Worker – Crisis Response in Chesterfield. You will provide crucial support to individuals facing homelessness and mental health crises while working flexible shifts. Ideal candidates will have a minimum of 12 months’ experience in health & social care, alongside qualifications in crisis intervention. Join a dedicated team making a positive impact in the community.

Qualifications

• Minimum 12 months’ experience in health & social care.
• Experience with individuals facing mental health issues.
• Enhanced DBS registered on the Update Service.

Responsibilities

• Deliver compassionate emotional support to individuals.
• Conduct welfare checks and crisis assessments.
• Support clients in crisis to access necessary services.

Skills

Emotional support skills

Crisis assessment

De-escalation techniques

Communication skills

Education

NVQ Level 2 in Health & Social Care

Job description

Support Worker – Crisis Response (Homelessness & Mental Health)
Location: Chesterfield
Contract: Temporary – Ad hoc shifts available
Pay: £13.68 per hour

Be the Lifeline for Someone in Crisis

Are you experienced in supporting vulnerable adults through crisis and homelessness? Join our dedicated team at Balfor Healthcare and play a vital role in supporting individuals facing extreme challenges including mental health issues, emotional distress, and unstable housing.

In this rewarding role, you’ll be working in a fast-paced, high-need environment, providing critical support and stability to adults navigating trauma, homelessness, and mental health crises.

Key Responsibilities:

• Deliver compassionate emotional support to individuals experiencing acute distress, trauma, or homelessness.
• Conduct welfare checks and crisis assessments to ensure immediate safety and wellbeing.
• De-escalate emotionally charged situations with professionalism, empathy, and calm intervention.
• Support clients in crisis to access further support services & make appropriate referrals, including during overnight shifts.
• Assist with daily routines, promote independent living skills, and encourage self-confidence and resilience.
• Build trusting, non-judgmental relationships with those facing complex needs.

Available Shifts:

• 07:45am – 8:15pm
• 8:00pm – 8:00am
• 4:00pm – 1:00am

About You:

• A minimum of 12 months’ experience in UK health & social care, preferably in crisis, homelessness, or mental health settings.
• Proven experience working with individuals affected by:
  • Anxiety, depression, and suicidal ideation
  • Substance misuse and overdose risks
  • Emotional trauma and behavioural challenges
• NVQ Level 2 in Health & Social Care (or equivalent).
• Enhanced DBS registered on the Update Service.
• Excellent communication, active listening, and de-escalation skills.
• Right to work in the UK – No sponsorships or restrictions.
• Full UK driving licence (preferred).
• Up-to-date mandatory training (or willingness to refresh).

Why Work with Balfor Healthcare?

With over 25 years of excellence in social care staffing, Balfor Healthcare is proud to partner with organisations tackling homelessness and crisis intervention. Join a committed and compassionate team that delivers real change—when it’s needed most.

Apply Today – Make a Difference Tonight

To apply, send your CV or call us on 0121 260 0002.
Start your journey in making a real, lasting impact—one person at a time.

• NVQ Level 2 in Health & Social Care (or equivalent).