Support Worker (51831)

WestCare Inc; Marathon (FL); On-site; USD 21,400 - 30,479; Part time

Job summary

WestCare Inc in Marathon, FL is seeking a part-time role to ensure safety and well-being of residents in our Mental Health Assisted Living Facility. You will provide practical and emotional support to help residents live as independently as possible in a home-like environment.

Responsibilities include supervising activities of daily living, assisting with medication, meals, documentation, group activities, and maintaining a clean, organized workspace while upholding confidentiality and HIPAA

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: Four-year college degree in a related field.
• Demonstrated empathy, compassion and ability to handle stressful situations.
• Basic computer literacy and ability to document information.

Responsibilities

• Supervise and assist residents with instrumental activities of daily living, including medication assistance and transportation.
• Prepare and serve resident meals and refreshments.
• Observe health changes and report them following procedures.
• Conduct groups and meetings and maintain resident records.
• Maintain a clean, organized workspace and safeguard confidentiality.

Skills

Caring heart

Empathy

Flexibility

Basic computer literacy

Education

High School Diploma or equivalent

Bachelor's degree (preferred)

Job description

Job Details: Marathon - 67 Coco Plum, Marathon, FL 33050. Position Type: Part Time. Education Level: High School. Salary Range: $18.83 per hour.

Position Summary

Person in this position will be responsible for ensuring the safety and well-being of residents in our Mental Health Assisted Living Facility. Support workers help people to live their lives as independently as possible, providing practical and emotional support in a home-like environment.

Essential Job Functions

• Supervise and assist residents with instrumental activities of daily living, including medication assistance, transportation to medical appointments, recreational activities, money management, and shopping for personal items.
• Prepare and serve resident meals and refreshments.
• Observe residents' appearance and well‑being, reporting and documenting any changes in health status.
• Conduct groups and meetings, according to personal skills and program needs.
• Maintain resident records and share responsibilities within the staff office.
• Promote and maintain a therapeutic residential program.
• Advocate for the agency and present a good public image while interacting with other agencies, referral sources, family members, and medical professionals.
• Perform basic housekeeping duties as needed, including sweeping, mopping, and cleaning counters.
• Complete required documentation and perform procedures to meet funding and licensing requirements.
• Orient new residents to the house in accordance with policy and compliance with license and funding sources.
• Participate in maintaining an efficient, clean, and organized workspace.
• Take part in weekly staff meetings and contribute to house cleaning, shopping, and food preparation.
• Conduct all activities while safeguarding the confidentiality of client information.
• Participate in required staff development and training activities, including trauma‑informed care and other specified therapies.
• Embrace and embody the mission, vision, and clinical goals of WestCare Foundation.
• Complete orientation and mandated training activities, including e‑learning courses, within required timeframes.
• Perform any other duties as assigned.

Essential Qualifications

Certifications / Licenses

• CPR/First Aid certification
• Assistance with Self‑Administration of Medication certification
• Food Safety Certification
• Hands‑on and electronic trainings covering a broad spectrum of topics involved with resident care and mental health.
• In‑service training for Resident Rights, Emergencies, Universal Precautions, Reporting Abuse, Neglect & Exploitation, Elopement, Do Not Resuscitate Orders, HIV, Resident Needs and ADLs.
• Florida Driver's License and ability to meet agency insurance requirements for driving an agency vehicle.

Education

Preferred: Graduation from an accredited four‑year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or a related field. Required: High School Diploma or equivalent.

Experience and Competencies

• Two years of related work experience in Mental Health and/or Substance Abuse field preferred.
• Ability to meet requirements of Monroe County Sheriff’s Office background check and provide an Affidavit of Good Moral Character.
• Clearance in Pre‑Employment Drug Testing and Criminal Records Checks, as required.
• Basic computer literacy, including data entry.
• Possesses sufficient means of independent mobility.
• Possesses a caring heart and ability to handle stressful situations.
• Ability to understand and address needs of clients with co‑occurring disorders.
• Understanding of therapeutic community concepts and the ability to implement them.
• Demonstrate empathy, compassion, and respect for consumers and colleagues.
• Compliance with all statutory requirements and professional/ethical responsibilities concerning confidentiality.
• Knowledge of WestCare Mission, goals and values; Incident Reporting; HIPAA; Professional Ethics; Consumer Rights and Confidentiality.
• Familiarity with WestCare services and programs, and understanding of cultural diversity and inclusion.
• Demonstrate high dependability, good attendance, and flexibility in working hours.
• Work independently with minimal supervision and exhibit good workmanship and integrity.
• Maintain a safe working environment, including proper use of Incident Reports.
• Present a positive personal image, maintain professional demeanor and dress appropriately.

Working Conditions

• Work performed primarily in an office or assisted living facility setting; some outdoor activities may be required.
• Personal Protective Equipment: gloves when cleaning or using housekeeping products; eye goggles when pouring housekeeping products; gloves, mask, gown, eye goggles for code situations as required; appropriate PPE for any chemical or exposure situation.

Essential Physical and Mental Demands of the Job

Physical Demands

• Require adequate mobility and physical activity, including standing, walking, sitting for extended periods, bending, twisting, reaching, balancing, and occasionally lifting and carrying up to 50 pounds.
• Use of computer and telephone systems for typing, writing, and working with files.
• Ability to defend oneself and clients in physically abusive situations using approved de‑escalation techniques.
• Require ability to talk, hear, and see well enough to communicate and observe client behavior.
• Use of keyboard and telephone, occasional lifting up to 25 pounds.

Mental Demands

• Work and cooperate with clients, co‑workers, managers, and the public to exchange ideas and instructions.
• Work under stress and in emotionally charged settings.
• Defend oneself and clients in mentally/verbally abusive situations using approved de‑escalation techniques.