Support Staff Ski and Ride School

Windham Mountain Club; New York (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Windham Mountain Club is seeking a Support Staff member for the winter season to enhance guest experiences and assist Ski & Ride School operations. This in-person role at Windham, NY focuses on helping instructors, checking in participants, and maintaining clean learning areas for children aged 3-12.

Peak times include weekends and holidays; the position requires weekend availability and weather-appropriate travel.

Qualifications

• At least 14 years old.
• Intermediate skiing or snowboarding ability required.
• Comfortable working with children ages 3-12.
• Strong communication and customer service skills.
• Reliable, positive, and eager to learn.

Responsibilities

• Assist with program check-in and check-out
• Support instructors and provide encouragement to young participants
• Maintain indoor and outdoor learning areas
• Assist with rental equipment processes
• Monitor and assist children throughout the day
• Help with lunch, snack, and beverage service (no cooking required)
• Keep facilities clean, safe, and organized

Skills

Communication

Customer service

Reliability

Eagerness to learn

Job description

Description

Welcome to Windham Mountain Club!

Work Location

In-person role based in Windham, NY.

Pay

$18 to $19 per hour based on experience

Seasonal Position

This role is available for the winter season.

Full Time and Part Time Positions available!

Start dates are weather dependent.

Perks

(Perks are subject to change and require a days-worked commitment for Ski & Ride School employees.)

• Skiing and Snowboarding Privileges
• Rental Equipment benefits
• Discounted lift tickets and lessons
• Discounted gym membership
• Retail & Restaurant discounts
• Pro-deal access from top outdoor brands

Scheduling Expectations

Peak times include weekends, early mornings, and holidays. Weekend availability is required.

Conditions

Must be able to get to a from work in all weather conditions. This is an indoor position.

Overview of Position

As a Support Staff team member, you'll help create a positive experience for guests while supporting Ski & Ride School operations. This role is ideal for someone who enjoys working with children.

Key Responsibilities

• Assist with program check-in and check-out
• Support instructors and provide encouragement to young participants
• Maintain indoor and outdoor learning areas
• Assist with rental equipment processesMonitor and assist children throughout the day
• Help with lunch, snack, and beverage service (no cooking required)
• Keep facilities clean, safe, and organized

Qualifications

• At least 14 years old
• Intermediate skiing or snowboarding ability required
• Comfortable working with children ages 3-12
• Strong communication and customer service skills
• Reliable, positive, and eager to learn

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to work outdoors in winter conditions for up to 6 hours per day
• Ability to stand, walk, bend, reach, push, and pull as needed
• Must be able to travel to and from work in all weather conditions

Requirements

Additional Information

This job posting is intended to provide a general overview of the role and does not represent a complete list of all duties and responsibilities. A more detailed job description will be provided during the hiring process.

All details are subject to change at any time. Essential duties must be performed with or without reasonable accommodations. Windham Mountain Club is an equal opportunity employer.