Support Staff Float (54041)

HEALTH SOLUTIONS; Pueblo (CO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

Generous PTO

Tuition reimbursement

Medical, dental and vision insurance

Employer 403(b) retirement match

Job summary

Health Solutions is a premier wellness center with a focus on whole person care, seeking a full-time receptionist to join a large clinical and administrative team in Pueblo, CO. The role involves front desk duties, scheduling, patient interactions, and support across locations.

The ideal candidate has a High school diploma, at least one year of receptionist experience, strong interpersonal skills, and reliable transportation. Travel to Trinidad & Walsenburg may be required.

Qualifications

• High school diploma or GED required.
• At least 1 year receptionist experience with basic computer skills.
• Colorado driver’s license and reliable transportation.
• Willingness to travel to Trinidad & Walsenburg.
• Spanish language skills preferred.

Responsibilities

• Provides exemplary customer service at front desk.
• Answers phones and manages scheduling.
• Maintains client records and electronic health records.
• Balances cash drawer and processes payments.
• Covers at various locations as assigned.
• Travels to Trinidad & Walsenburg as needed.

Skills

Customer service

Interpersonal skills

Flexibility

Boundaries

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Job Details
Job Location: Montebello - Pueblo, CO 81001
Position Type: Full Time
Education Level: High School
Salary Range: $17.22 - $20.93 Hourly
Travel Percentage: Road Warrior
Job Shift: Day
Job Category: Admin - Clerical

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

What You’ll Be Doing

As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Responsibilities

• Provides exemplary customer service
• Works hours that cover agency hours (hours may vary by location and programmatic needs)
• Covers front desk reception
• Operates phones/phone system
• Scans and uploads records to the electronic health record
• Verifies client payer eligibility
• Schedules client appointments as requested
• Processes Release of Information requests
• Balances cash drawer/box
• Maintains client electronic health records as neededCompletes client phone enrollments
• Completes other departments’ job requests as needed
• Covers at various locations as assigned
• Records data electronically and communicates with clients
• Performs other duties as assigned by supervisor

Physical Requirements

• Requires standing, sitting and walking for prolonged periods of time
• Requires occasional driving
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Occasional exposure to communicable diseases and bodily fluids
• Requires frequent use of a computer, phone and other equipment

What You’ll Like About Us

• Competitive pay: $17.22 an hour (Depends on education and related experience)
• Generous benefits package including paid holidays, generous PTO, subsidized YMCA membership, tuition reimbursement, FSA, medical, dental and vision insurance with low deductibles, wellness benefits program, EAP, Teladoc, LifeLock, Direct Path, Life and AD&D, retirement 403(b) with employer match up to 6%, additional insurance FSA, voluntary life, Allstate voluntary benefits, school age childcare, employee recognition and celebrations
• Warm and friendly work environment where staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties

Qualifications

Must-Haves

• High school diploma or GED equivalent
• One year of receptionist experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado driver’s license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg

Nice-to-Haves

• Medical support experience
• Spanish language skills

EOE, M/F