Support Staff- Del Sol

Axiom Care; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO & holidays

Tuition reimbursement

CME reimbursement

EAP

Job summary

Axiom Care in Phoenix, AZ is seeking a dedicated Support Staff member for night shifts to supervise clients, coordinate care, and ensure a safe, respectful environment during recovery. You will document all interactions, assist with housing services, and support everyday facility operations.

Required are strong teamwork, a valid driver’s license, CPR/First Aid, and the ability to work weekends. Prior recovery program knowledge and computer skills help you succeed in this role.

Qualifications

• Working knowledge of recovery programs (e.g., The12 Steps).
• Valid Driver’s License with clean driving record.
• Shift flexibility to cover nights and weekends.
• CPR/First Aid Certification required.
• Food Handler's Card required.
• Proficiency with basic computer skills (Windows, MS Word).
• Ability to type and document accurately.

Responsibilities

• Client supervision and management including coordinating care and services.
• Facility compliance checks and documentation.
• Record keeping and documentation.
• Personal and client accountability.
• General housekeeping and inventory.
• Meal prep and service.
• Alcohol and drug testing.
• Documentation in housing software program.
• Property management and light maintenance.

Skills

Team player

CPR/First Aid

Food Handler's Card

Driver’s license

Computer skills

Reading/comprehension

Tools

Timekeeping software

Windows basics

Job description

Description

Our Support Staff monitor clients, transport them for treatment, communicate and document all occurrences, and help to provide a safe, caring environment in which the clients can recover. The Support Staff spend more direct time with the clients than any other position, and as such, are the lead role models in helping the clients to rebuild new lives. It requires maintaining a positive, productive attitude, even when clients may be argumentative or non-compliant.

Shift: Nights

• Client Supervision and Management including coordinating care and services
• Facility compliance checks and documentation
• Record keeping and documentation
• Personal and client accountability
• General housekeeping
• Inventory
• Meal Prep & Service
• Alcohol and Drug testing
• Documentation in housing software program
• Property Management & Light Maintenance

Who is Axiom Care?

Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.

Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).

Together, we’re building a future where compassionate care is accessible to all – come be a part of it!

What we offer

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

Requirements

• Working knowledge of recovery programs including: The12 Steps, Smart Recovery, etc.
• Valid Driver’s License with clean driving record
• Shift Flexibility
• Take direction well
• Team player
• CPR/First Aid Certification
• Food Handler's Card
• Negative TB Test
• Computer skills: Knowledge of Windows, basic email, Microsoft Word, timekeeping software. Basic computer navigation skills. Ability to type at least 30 words per minutes.
• Professional and/or personal experience with substance abuse treatment is highly preferred.
• Ability to read, analyze, and interpret emails, policies, letters, procedures, etc.
• Ability to operate 15-passenger van
• Ability to work at least 1 weekend day/night shift in their scheduled work week
• High level of patience

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions