Support Specialist- Utilization Review/Full Time/Remote

Henry Ford Health System; Warren (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization in Warren, MI is seeking a Support Specialist to join their centralized Utilization Review team. This role is vital for managing authorization tracking and resolving requests from third-party payers. Ideal candidates will have a High School Diploma and at least one year of healthcare experience, with preferred knowledge in Epic software. Strong communication and interpersonal skills are essential.

Qualifications

• Minimum one (1) year of experience in healthcare.
• Verbal and written communication skills necessary to effectively achieve outcomes.

Responsibilities

• Responsible for obtaining and tracking approvals from third party payers.
• Support role for the centralized Utilization Review team.

Skills

Communication skills

Interpersonal skills

Working knowledge of computers

Education

High School Diploma/G.E.D.

Tools

Epic

Job description

Overview

The support specialist is a support role crucial to the centralized Utilization Review team for time sensitive authorization tracking and resolution process. Responsible for obtaining and tracking approvals, denials, and additional information requests received from third party payers within the EMR.

Education and Experience

• High School Diploma/G.E.D.
• Working knowledge of computers and software systems Communication skills, verbal and written, and interpersonal skills necessary to effectively achieve department outcomes.
• Minimum one (1) year of experience in healthcare.
• Experience working in Epic preferred.

Additional Information

• Organization: Corporate Services
• Department: Ascension Central Util Mgt
• Shift: Day Job
• Union Code: Not Applicable