Support Specialist: Transportation

TrulyHired; Pasadena (MD); On-site; USD 52,000 - 72,000; Full time

Job summary

Anne Arundel County Public Schools (AACPS) seeks a Support Specialist for Transportation to assist with planning, routing, and scheduling of student transportation across Gen Ed, public, and non-public routes. The role involves coordination with central offices, parents, and contractors, plus oversight of drivers and union/department schedules.

The position requires an Associate's degree or equivalent experience, strong communication, and proficiency with office software.

Qualifications

• Associate's degree or equivalent combination of education and experience required.
• One year of related professional experience in public school transportation or similar agency required.
• Strong MS Office and digital communication skills expected.

Responsibilities

• Assist in routing, scheduling, and tracking transportation services.
• Maintain homeless student transportation routing and scheduling.
• Coordinate Gen Ed and non-public student routing and scheduling.
• Track and submit contractor payments and prepare reports.
• Attend meetings with school administrators, parents, and officials as needed.
• Oversee drivers and aides, observe operations, and produce road observation reports.
• Respond to accidents and maintain familiarity with county developments affecting routes.

Skills

Plan and coordinate work

Communication skills

Organizational skills

Diversity and inclusion communication

Business technology proficiency

Education

Associate's Degree in business/public administration or related field

Equivalent education/experience allowed

Job description

Job Description

Title Code:

Support Specialist: Transportation

JOB SUMMARY

Performs a variety of professional level tasks. May assist the Supervisor in Transportation with planning, routing, and scheduling student transportation services for students in public, non-public schools and McKinney Vento (homeless students), including functional supervision for county and contractor bus/van drivers and attendants, and alternative vehicle including management of disciplinary issues.

Additional Work Days/Hours

• Ability to work flexible schedules
• Emergencies
• Evenings/Nights
• Extended hours
• Holidays
• Inclement weather conditions
• Outside of normal business hours
• Summer hours

ESSENTIAL DUTIES/RESPONSIBILITIES

• Assists in the computerized routing, scheduling, assignment of transportation services and tracking/maintenance software.
• Responsible for homeless student transportation routing and scheduling.
• Responsible for Gen Ed, and Non-Public Student routing and scheduling.
• Responsible for tracking and submitting contractors payments.
• Meets and confers with appropriate Central Office personnel, school administrators, parents and other interested parties to resolve transportation issues, and attend Individualized Educational Plan (IEP) meetings, and hearings at the discretion of the Supervisor.
• Performs route planning and oversight for designated school buses and alternative vehicles throughout the year, and may be required to drive
• Assists with the preparation and maintenance of office records including data entry for computer assisted routing program of all students transported, local, state and federal reports as required.
• Provides oversight of regular and substitute bus/van drivers and aides and alternative vehicle services; regularly observes driver operations; and prepares bus road observation reports.
• May be required to respond, investigate and prepare reports on accidents involving school buses at the direction of the Supervisor.
• Maintains continuing familiarity with the County and its growth, requiring constant review of all existing communities, new communities, and new roads that affect school bus/van routes, through on-the-road observations and from information received from the Planning Division.
• Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Associate's Degree in business administration, public administration, or related field of education from a regionally accredited college or university required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• One (1) year related professional level experience/training in the field of public school transportation or similar public carrier agency including routing/scheduling of services/vehicles required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities and Other Characteristics

• Ability to plan, schedule, and coordinate work of others.
• Ability to communicate effectively with employees, administrators, students, and parents.
• Excellent organization and communication skills.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications

• Upon hire, Commercial Driver's License (CDL) Class B with Passenger Transport (P) and School Bus Authorized (S) endorsement (Maryland) issued by Maryland Motor Vehicle Administration (MDOT MVA) required.
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
• Proof of a good driving record required.
• Daily access to reliable transportation.

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
• Board Vehicle

CAREER LADDER REQUIREMENTS

Qualification Requirements for Employment in Higher Grade as a New Hire or Transfer requires

• Two (2) additional years successful experience required.
• Achievement of Professional Certification or Certificate in Business, Transportation or Technology or Completion of coursework or workshops leading towards professional certification required.

Eligibility for Consideration for Advancement from Lower Grade to Higher Grade requires

• Two (2) years continuous successful experience in the position at the Lower Grade level.
• Mastery of all responsibilities and duties of the position.
• Evidence of completion of additional training that may be recommended by supervisor and/or participation in approved professional development programs or courses, approved in advance by the supervisor. Successful completion of a minimum of one professional development within the last two years is required. Successful completion of job specific professional developments identified on the job description, performance evaluations and/or the supervisor's documented recommendation are required.
• Achievement of identified goals as they relate to the needs of the district and as established by the supervisor.
• Consistent maintenance of an effective and orderly work environment.
• Consistent compliance with general office procedures such as standards contained in the AACPS Employee Handbook; demonstration of discretion and excellent customer service; regular and punctual attendance; and building dress code, including wearing AACPS ID badge.
• Above Satisfactory overall job performance for the two most recent consecutive years of Probationary and Performance Ratings. Probationary Ratings completed after January 2, 2024 will be accepted.
• Letter of Recommendation written by the supervisor.

Additional Requirements for Advancement from Lower Grade to Higher Grade requires

• Achievement of Professional Certification or Certificate in Business, Transportation or Technology or Completion of coursework or workshops leading towards professional certification required.

LEADERSHIP ROLE

• N/A

PHYSICAL DEMANDS/WORKING CONDITIONS

Physical Demands

• Standing: between 1/3 and 2/3 of the time
• Walking: between 1/3 and 2/3 of the time
• Sitting: between 1/3 and 2/3 of the time
• Using hands to handle or feel: under 1/3 of the time
• Pinching (fine motor skills): under 1/3 of the time
• Wrist deviation: under 1/3 of the time
• Keyboarding: under 1/3 of the time
• Pushing: under 1/3 of the time
• Pulling: under 1/3 of the time
• Reaching (with hands and/or arms): between 1/3 and 2/3 of the time
• Climbing (Ascend/Descend): under 1/3 of the time
• Balancing: under 1/3 of the time
• Stooping: under 1/3 of the time
• Kneeling: under 1/3 of the time
• Crouching: under 1/3 of the time
• Crawling: under 1/3 of the time
• Bending: under 1/3 of the time
• Twisting: under 1/3 of the time
• Squatting: under 1/3 of the time
• Talking: between 1/3 and 2/3 of the time
• Hearing: between 1/3 and 2/3 of the time
• Repetitive Motions: under 1/3 of the time
• Eye/Hand/Foot Coordination: between 1/3 and 2/3 of the time
• Driving: between 1/3 and 2/3 of the time
• As required by the duties and responsibilities of the position.

Vision

• No special vision requirements

Work Environment

• Office, school or similar indoor environment: between 1/3 and 2/3 of the time
• Outdoor environment: between 1/3 and 2/3 of the time
• Street environment (near moving traffic): between 1/3 and 2/3 of the time
• In the community (homes, businesses, etc.): under 1/3 of the time

Exposure

• Outdoor weather conditions: under 1/3 of the time

Noise Level

• Moderate: under 1/3 of the time

Weight & Force

• Up to 40 pounds: under 1/3 of the time

Travel Requirements

• N/A

JOB INFORMATION

Approved Date:

10/1/2026

Established Date:

6/1/1990

Title Code:

E43106

Title:

SPECIALIST SUPPORT: TRANSPORTATION

Alternate Title:

Support Specialist: Transportation

Reports to Generic:

Senior Manager

Reports to Specific:

MANAGER SENIOR: OPERATIONS TRANSPORTATION

Division:

Operations

Business Unit:

Transportation

Department:

Transportation Operations

Negotiated Agreement:

N/A

Unit:

V

Days Worked:

260

FLSA Exemption Status:

Exempt

Grade:

PG03;PG04

Essential Job:

Months Worked:

12

Hours Worked:

8

Job Family:

Transportation Services

Sub-Function:

Operations

VR 27071

Welcome to ATX Learning

Anne Arundel County Public Schools (AACPS) provides a challenging and rewarding educational experience for every child. We offer a comprehensive system-wide multicultural curriculum from kindergarten through 12th grade. At every level, the focus is on success for every student. Quality instruction, combined with teacher commitment, provides excellence in our instructional programs. Explore career opportunities with a progressive school system dedicated to providing the very best services to our students, our educators, and our community.

Located on the magnificent Chesapeake Bay, Anne Arundel County is conveniently located near the cities of Baltimore and Washington, D.C., and is home to the state capitol, Annapolis, which has a rich historical past. Notable landmarks include the United State Naval Academy, Fort George G. Meade, the National Security Agency, and Baltimore Washington International Airport. The county encompasses urban, suburban, and rural areas, with 432 miles of tidal shoreline. Fine dining, state parks, major cultural attractions, the best in entertainment and professional sports are within easy access to our central location.