Support Specialist (Recovery Support Services) - Full-Time/Part-Time Openings

Socket.dev; Minneapolis (MN); On-site; USD 28,000 - 30,000; Full time

Job summary

RS EDEN is seeking a Support Specialist to supervise resident actions, ensure compliance with rules and regulations, and act as the ongoing contact for residents. The role involves maintaining safety standards, guiding clients, and coordinating with case management to support recovery goals.

Responsibilities include intake, daily documentation, and discreetly handling incidents. Strong communication and professional boundaries are essential for success in a fast-paced, healing-focused

Qualifications

• High School Diploma/GED.
• One year free of problematic substance use.
• 6-month requirement between any treatment services and employment.

Responsibilities

• Monitors house activities while directly supervising resident actions and movements.
• Handles discipline of program residents for violations.
• Maintains safety, sanitation, and facility standards per policy.
• Conducts intakes for new residents and orients them to rules and expectations.
• Maintains daily logs, incident reports, and confidential records.
• Performs searches of facility and belongings as needed.
• Provides informal guidance and acts as liaison between clients and case managers.

Skills

Clear and professional communication

Leadership skills

Diversity and inclusion empathy

Professional presence

Education

Bachelor’s degree in human services or related

Job description

SUMMARY

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

The Support Specialist is responsible for directly supervising resident actions and movements, thus assuring that all program rules and regulations and contracting sources are followed. The Support Specialist serves as a liaison between resident and case management staff. He/she informally guides and supports residents and acts as the ongoing contact for residents. The person is responsible for maintaining accountability and a positive atmosphere that promotes client motivation and change. He/she also maintains fire, housekeeping, and sanitation regulations. As needed, the person will also be responsible for completing various duties for nonresidential clients.

Pay ranges from $20-$22 per hour

Overnight shifts have $2 shift differential

Primarily hiring:

Full-time: weekends and weekdays, 2nd shift

Part-time: Saturday and Sunday, 2nd shift (3pm-10pm)

Part-time: Friday and Saturday, 3rd shift

RESPONSIBILITIES

• Monitors house activities while directly supervising resident actions and movements. Assures that program clients follow all program rules and regulations.
• Handles discipline of program residents in the event of major/minor program violations.
• Maintains security, safety, and sanitation of the facility in accordance with policy and any ordinances/laws pertaining to the facility. This includes conducting rounds of the facility on a regular basis.
• Conducts intakes for new residents, including obtaining background information, explanation of program rules and expectations, and orientation of the facility.
• Exercises responsible communication with clients and staff including maintaining daily log, recording client data on bed check sheet, completing incident reports as needed, making appropriate telephone contacts, maintaining client confidentiality, and any other designated record keeping.
• Performs searches of facility and residents and their belongings as needed or scheduled.
• Maintains ethical practices in relationships with clients (PREA compliance), staff, outside individuals, and community agencies.
• Provides clients with guidance and support on an informal basis as needed. Serves as a liaison between clients and case managers, while serving as the ongoing contact to the clients.
• Collects urinalysis samples (same sex clients) and perform random breath analysis test to assigned residential and nonresidential clients.

QUALIFICATIONS/REQUIREMENTS

Required:

• High School Diploma/GED
• One year free of problematic substance use
• 6-month requirement between any treatment services and employment

Preferred:

• Bachelor’s degree in human services or related field
• Experience with substance use treatment, criminal justice, or related field
• Clear and professional communication skills, including both oral and written
• Ability to relate to people from diverse backgrounds with multiple individual and systemic barriers to success
• Leadership skills and the capability of working alone with very little supervision
• Ability to act as a positive and supportive presence for program client with a highly professional approach and a commitment to person-centered care

Join a team whose innovative work addresses the complex and intersecting challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs, including residential and outpatient substance abuse treatment for men, women, and women with children; reentry halfway houses and community supervision for men and women; and supportive housing and housing stability services programs. Our team provides creative solutions that support individual and community safety as well as holistic wellness and recovery.

RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check, and driver record screen (DMV check).

We offer competitive compensation and benefits package.

Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time-to-time by the supervisor and the position may become specialized in focus, all of which would also be considered a part of this job description. All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor.

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