Support Specialist - Fraud Analytics Operations (Senior Consultant)

Guidehouse; Virginia (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Life Insurance

Job summary

Guidehouse is seeking a Fraud Analytics Operations Support Specialist to assist with fraud analytics operations, reporting, stakeholder coordination, and project documentation. The role involves supporting routine and non-routine project tasks, tracking inputs, and coordinating deliverables across multidisciplinary teams.

The position requires a bachelor’s degree and several years of related experience, with onsite work at the client location in Lanham, Maryland five days per week.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of professional experience in project operations, fraud analytics, or data analysis.
• Experience collecting information, coordinating inputs, tracking issues, or reporting.
• Strong organizational and written/verbal communication skills.
• Experience working onsite in a client environment is a plus.

Responsibilities

• Support fraud analytics operations, reporting, and project documentation.
• Coordinate inputs and deliverables across multidisciplinary teams.
• Track issues, prepare status inputs, and maintain project records.
• Analyze fraud-related data to identify trends and follow-up needs.
• Organize stakeholder inputs and action items to support timely delivery.
• Prepare and maintain project trackers, status updates, and analytical materials.

Skills

Fraud analytics

Stakeholder coordination

Project documentation

Communication skills

Data analysis

Education

Bachelor's degree

Tools

Python

Power BI

SQL

Tableau

Job description

Job Family:

Data Science & Analysis

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

TheFraud Analytics OperationsSupportSpecialist willsupportfraud analyticsoperations,reporting, stakeholder coordination, project documentation, and business operations activities. This position will work under general supervision, use judgment and initiative to resolve routine problems,supportportions of larger project activities, and help coordinate information, inputs, and deliverables across multidisciplinary teams.

• Supportroutine and non-routine operational tasks across fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation activities.

• Assistwith collecting information, tracking issues, preparing status inputs, andsupporting portions of larger project activities.

• Use judgment and initiative to resolve routine problems and makeroutine recommendations under general supervision.

• Supportanalysis of fraud-related data, operational information, reports, and project inputs toidentifytrends, issues, and follow-up needs.

• Coordinate with team members and less experienced staff to request information,maintainaccuraterecords, andsupportdeliverable inputs.

• Prepare andmaintainproject documentation, meeting notes, status updates, trackers, reports, and analyticalsupportmaterials.

• Supportdata review, documentation, quality checks, and basic reporting activities that enable fraud analytics and operational decision-making.

• Help organize stakeholder inputs, taskassignments, action items, and project artifacts tosupporttimelydelivery of work products.

• Apply established processes, tools, and templates to completeassigned work accurately and on schedule.

• Work onsite at the client location in Lanham, Maryland five (5) days per week and collaborate closely with government personnel and contractor team members.

What You Will Need:

• Ability to obtain andmaintaina Public Trust clearance.

• Bachelor’s degree in Data Science, Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, ora relatedfield.

• Three (3) or more years of professional experiencesupporting project operations, fraud analytics, cybersecurity analytics, data analysis, business operations, technical documentation, reporting, ora relateddiscipline.

• Experiencesupporting routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.

• Experience collecting information, coordinating inputs, tracking issues, preparing status updates, ormaintainingproject records.

• Experience using judgment and initiative to resolve routine problems and make routine recommendations under general supervision.

• Experiencesupporting project operations, analytics teams, fraud programs, business operations, reporting activities, or technical documentation.

• Strong organizational, attention to detail, verbal communication, and written communication skills.

• Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week.

What Would Be Nice To Have:

• Experiencesupporting fraud analytics programs, business operations, reporting activities, project coordination, investigationssupport, or federal consulting environments.

• Experiencesupporting data preparation, data quality review, reporting, project tracking, or analytical work products.

• Experience usingMicrosoft Office products, SQL,reportingtools, oranalyticstools such asPython, Power BI, Tableau, or similar technologies.

• Experience developing dashboards, trackers, or visualizations using Power BI, Tableau, Spotfire, Microsoft Excel, or similar tools.

• Experiencesupporting research, documentation, recurring reporting, stakeholder coordination, or technical writing.

• Familiarity with Agile delivery methodologies, collaborative development environments, and federal consulting environments.

• Candidate currentlypossessesan active Internal Revenue Service(IRS)Moderate Background Investigation clearance or has held one within the last six (6) months.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.