Support Specialist - Fraud Analytics Operations (Senior Consultant)

Guidehouse Digital, LLC; Arlington (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Job summary

Guidehouse Digital, LLC is seeking a Fraud Analytics Operations Support Specialist to assist with analytics, reporting, and project documentation at a client site in Lanham, MD. The role emphasizes coordination across multidisciplinary teams and maintaining accurate project records, with a focus on timely deliverables.

Ideal candidates will have 3+ years in project operations, data analysis, and reporting, plus strong communication skills.

Qualifications

• Three or more years of professional experience supporting project operations and fraud analytics
• Experience collecting information, coordinating inputs, tracking issues, preparing status updates, or maintaining project records
• Experience using judgment to resolve routine problems and make routine recommendations under general supervision

Responsibilities

• Support fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation
• Assist with collecting information, tracking issues, preparing status inputs, and supporting larger project activities
• Prepare and maintain project documentation, meeting notes, status updates, trackers, and analytical support materials
• Support data review, documentation, quality checks, and basic reporting to enable fraud analytics and operational decisions
• Coordinate inputs and organize action items for timely delivery of work products

Skills

Data analysis

Attention to detail

Verbal communication

Written communication

Organization

Education

Bachelor's degree in a related field

Tools

SQL

Python

Power BI

Tableau

Excel

Job description

Job Family:Data Science & AnalysisTravel Required:NoneClearance Required:Ability to Obtain Public TrustWhat You Will Do:The Fraud Analytics Operations Support Specialist will support fraud analytics operations, reporting, stakeholder coordination, project documentation, and business operations activities. This position will work under general supervision, use judgment and initiative to resolve routine problems, support portions of larger project activities, and help coordinate information, inputs, and deliverables across multidisciplinary teams.Support routine and non-routine operational tasks across fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation activities.Assist with collecting information, tracking issues, preparing status inputs, and supporting portions of larger project activities.Use judgment and initiative to resolve routine problems and make routine recommendations under general supervision.Support analysis of fraud-related data, operational information, reports, and project inputs to identify trends, issues, and follow-up needs.Coordinate with team members and less experienced staff to request information, maintain accurate records, and support deliverable inputs.Prepare and maintain project documentation, meeting notes, status updates, trackers, reports, and analytical support materials.Support data review, documentation, quality checks, and basic reporting activities that enable fraud analytics and operational decision-making.Help organize stakeholder inputs, task assignments, action items, and project artifacts to support timely delivery of work products.Apply established processes, tools, and templates to complete assigned work accurately and on schedule.Work onsite at the client location in Lanham, Maryland five (5) days per week and collaborate closely with government personnel and contractor team members.What You Will Need:Ability to obtain and maintain a Public Trust clearance.Bachelor's degree in Data Science, Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, or a related field.Three (3) or more years of professional experience supporting project operations, fraud analytics, cybersecurity analytics, data analysis, business operations, technical documentation, reporting, or a related discipline.Experience supporting routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.Experience collecting information, coordinating inputs, tracking issues, preparing status updates, or maintaining project records.Experience using judgment and initiative to resolve routine problems and make routine recommendations under general supervision.Experience supporting project operations, analytics teams, fraud programs, business operations, reporting activities, or technical documentation.Strong organizational, attention to detail, verbal communication, and written communication skills.Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week.What Would Be Nice To Have:Experience supporting fraud analytics programs, business operations, reporting activities, project coordination, investigations support, or federal consulting environments.Experience supporting data preparation, data quality review, reporting, project tracking, or analytical work products.Experience using Microsoft Office products, SQL, reporting tools, or analytics tools such as Python, Power BI, Tableau, or similar technologies.Experience developing dashboards, trackers, or visualizations using Power BI, Tableau, Spotfire, Microsoft Excel, or similar tools.Experience supporting research, documentation, recurring reporting, stakeholder coordination, or technical writing.Familiarity with Agile delivery methodologies, collaborative development environments, and federal consulting environments.Candidate currently possesses an active Internal Revenue Service (IRS) Moderate Background Investigation clearance or has held one within the last six (6) months.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.