Support Specialist (Childcare Organization)

Horizon Education Centers; North Olmsted (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical coverage

Paid Time Off (after 90-day probation)

Learn and Earn Tuition Programs

403(b) Retirement Savings Plan with 1+

Discounted childcare

Job summary

Horizon Education Centers in North Olmsted, OH is seeking a part-time Community Support Specialist to support outreach and literacy initiatives. The role involves in-office hours, social media work, and events across Lorain and Cuyahoga Counties.

The position requires a high school diploma, reliable transportation, and strong communication skills. It offers a part-time schedule with pay at $16.00 per hour and employee benefits.

Qualifications

• High school diploma or equivalent is required.
• Willingness to travel frequently between Lorain and Cuyahoga Counties; reliable transportation is a must.
• Knowledge of child development and planning age-appropriate activities; childcare experience preferred.
• Willingness to update knowledge through required training and professional development.
• Strong interpersonal and customer service skills; positive, proactive communication.
• Excellent verbal and written communication skills.
• Ability to multitask with strong attention to detail, time management, and organization.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and related software; graphic design skills a plus.
• Prompt, reliable, and passionate about children.

Responsibilities

• Monitors and posts on blogs and social media for the collaboratives.
• Assists with outreach and promotion through social media and events attendance.
• Creates flyers for programs and events.
• Participates in monthly Steering Committee meetings for SSP and RSG; takes minutes.
• Creates a monthly newsletter for the RSG collaborative.
• Plans and delivers monthly playgroups for children aged 2–5.
• Prepares and distributes monthly Kinder kits.
• Assists with monthly data collection for reports.
• Keeps Pioneer Freedge stocked and cleaned weekly; coordinates with local partners for food delivery.
• May lift and carry items as needed for deliveries.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer service

Communication skills

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Job description

Job Details: Job Location: Horizon Education Centers - North Olmsted, OH 44070, Salary Range: $16.00 - $16.00 Hourly, Are you passionate about making a difference in people's lives? Join our Community Service department team as a support specialist and help empower individuals to thrive through personalized support and advocacy.

For over 46 years, Horizon has been at the forefront of providing high-quality care and education, significantly shaping the lives of children. Horizon offers programs for children 6 weeks to 14 years of age. Our Mission: to provide high-quality early childhood education, care and youth development programs. Horizon Education Centers proudly serves a range of communities in Cleveland, Elyria, Lorain, North Olmsted, Berea, Parma and Lakewood. These primary communities are at the heart of our commitment to early childhood education. The Community Services Department is a division of HEC that operates a Comprehensive Literacy program, and two community collaboratives powered by the United Way: Ready, Set, Go… to Kindergarten (RSG) and South Side Pride (SSP).

Community Support Specialist

Location: Administration Headquarters, North Olmsted, Ohio (frequent local travel required throughout Lorain and Cuyahoga County)

Wage Information: Part-time, in-office, hourly position 25 hours per week; pay rate of $16.00 per hour (October 5th, this position will have a pay rate of $16.00 per hour)

Hours: 9am - 2pm Monday through Friday (some flexibility allowed)

Reports to: Community Services Director

Job Description:

• Monitors and posts on blogs, social media for the collaboratives
• Assists with outreach and promotion through social media and attendance at community events
• Creates flyers as needed for programs and events
• Participates and takes minutes at monthly Steering Committee meetings for SSP and RSG
• Create monthly newsletter for the RSG collaborative
• Promotes, plans, and delivers monthly playgroups for children ages 2-5
• Plans, assembles, and delivers monthly kinder kits
• Assist with monthly data collection for collaborative reports
• Ensures that the Pioneer Freedge in Elyria, Ohio is stocked and cleaned at least weekly. Facilitates and/or delivers food from local partners.
• May require frequent lifting and carrying of larger items, including but not limited to deliveries
• All other duties as needed/assigned

Qualifications:

• High school diploma or equivalent is required
• Willingness to travel frequently between Lorain and Cuyahoga Counties; must have reliable transportation
• Knowledge of child development and planning age-appropriate activities, childcare setting experience strongly preferred
• Willingness to update job knowledge with required training, professional development opportunities, and industry trends
• Has the ability to build positive relationships with coworkers, families, vendors, and the community through prompt and accurate response and service, cheerful and professional attitude, and problem-solving spirit
• Must have strong interpersonal and customer service skills; and be able to expertly deal with internal and external individuals in a positive manner
• Must possess excellent communication skills, both verbal and written
• Must be able to multitask and have strong detail-oriented, time management, and organizational skills
• Must be able to work independently, as well as collaboratively as an active part of a team
• Must be proficient in Microsoft Office Suite, and other software programs; graphic design familiarity is a plus
• We seek someone who is prompt and reliable and who possesses a genuine love of children
• Must be able to lift and carry a minimum of 40 lbs. as required
• Must be able to pass background checks and physical/ medical screening as required

Employee Benefits:

• Medical coverage for employees who work 30+ hours a week. Dental, Vision, Life, and Accident Insurance for full or part-time positions
• Pre-paid employment screenings/onboarding, including, but not limited to, transcripts, fingerprints, and physical/immunization for full or part-time positions
• Paid Time Off (after 90-day probationary period) and Holiday Pay (after your 1st full pay period for New Hires)
• Paid professional development for full or part-time positions
• Learn and Earn Tuition Programs
• 403(b) Retirement Savings Plan with match options after a year of employment for full-time 20+ hour positions
• Discounted childcare for full or part-time positions (must apply or prove not eligible for publicly funded childcare)