Support Specialist

tsainternal; Michigan; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

Pension contributions

403(b) plan

Employee discounts

Paid time off

Birthday off

Job summary

The Salvation Army seeks a dedicated security/monitoring professional to maintain a safe and orderly recovery environment for clients, staff, visitors, and guests. You will observe people and events, report or correct situations and enforce house rules with professionalism.

Key duties include supervising clients during activities and meals, performing routine searches and documenting findings in SAM, coordinating with therapists, and ensuring safety and compliance across shifts.

Qualifications

• Ability to assess, defuse and bring resolution to abnormal situations.
• Experience with substance abuse or mental health population preferred.

Responsibilities

• Present a positive, courteous, professional role model at all times.
• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules.
• Regularly perform urine screens, client room and property searches, and document findings in SAM.
• Document all client behavioral issues and concerns in SAM for therapist review.
• Give oversight to clients regarding their assigned chores and duties.
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist.
• Assist in intake process through searching, laundering and inventorying personal property.
• Supervise and direct clients during fire, bomb threats, and tornado drills and events.
• Oversee clients during meal times and smoke breaks.
• Accompany and supervise clients during outside and specified inside activities.
• Maintain client sign out sheet ensuring that individuals are signing on and off the property.
• Report in writing on maintenance work order forms all things requiring repair.
• Clean beds of clients after discharge.
• Participate in all face-to-face and electronic staff development sessions as required.

Education

High School Diploma or equivalent

Job description

Purpose:

Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.

Summary:

Observe people, places, events, and report or correct situations detrimental to the status quo.

Primary Duties and Responsibilities:

• Present a positive, courteous, professional role model at all times
• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
• Regularly perform urine screens, client room and property searches, and document findings in SAM
• Document all client behavioral issues and concerns in SAM for therapist review
• Give oversight to clients regarding their assigned chores and duties
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
• Assist in intake process through searching, laundering and inventorying personal property
• Supervise and direct clients during fire, bomb threats, and tornado drills and events
• Oversee clients during meal times and smoke breaks
• Accompany and supervise clients during outside and specified inside activities
• Maintain client sign out sheet ensuring that individuals are signing on and off the property
• Report in writing on maintenance work order forms all things requiring repair
• Clean beds of clients after discharge
• Participate in all face-to-face and electronic staff development sessions as required

Qualifications:

• Ability to assess, defuse and bring resolution to abnormal situations
• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA preferred

Education/Experience:

• High School Diploma or equivalent

The Salvation Army offers the following benefits:

• Health Care Benefits which include:
  • AFLAC
  • Voluntary life insurance benefits
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
  • Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
  • Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
    • Up to (6) earned sick days per year may be used as discretionary days.
  • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
    • The accrual rate is based upon years of service and approved hours worked.
  • You will receive up to 2 personal days per year based on date of hire.
  • Birthday off with pay.
  • Paid holidays are effective immediately

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.