Support Specialist

tsainternal; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Salvation Army is seeking a dedicated housing supervisor to observe clients and maintain a safe recovery environment. You will enforce house rules, ensure the safety and comfort of clients, and document findings in SAM for therapist review.

Responsibilities include urine screens, intake assistance, overseeing drills, meals, and activities, and coordinating sign-out and maintenance reporting. A high school diploma, US work authorization, and HIPAA familiarity are required.

Qualifications

• Ability to assess, defuse and bring resolution to abnormal situations
• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA

Responsibilities

• Present a positive, courteous, professional role model at all times
• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
• Regularly perform urine screens, client room and property searches, and document findings in SAM
• Document all client behavioral issues and concerns in SAM for therapist review
• Give oversight to clients regarding their assigned chores and duties
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
• Assist in intake process through searching, laundering and inventorying personal property
• Supervise and direct clients during fire, bomb threats, and tornado drills and events
• Oversee clients during meal times and smoke breaks
• Accompany and supervise clients during outside and specified inside activities
• Maintain client sign out sheet ensuring that individuals are signing on and off the property
• Report in writing on maintenance work order forms all things requiring repair
• Clean beds of clients after discharge
• Participate in all face-to-face and electronic staff development sessions as required

Skills

Ability to assess, defuse and bring to

Experience with substance abuse or MH

Authorization to work in the United S

Working knowledge of HIPAA

Education

High School Diploma or equivalent

Job description

Purpose:

Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.

Summary:

Observe people, places, events, and report or correct situations detrimental to the status quo.

Primary Duties and Responsibilities:

• Present a positive, courteous, professional role model at all times
• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
• Regularly perform urine screens, client room and property searches, and document findings in SAM
• Document all client behavioral issues and concerns in SAM for therapist review
• Give oversight to clients regarding their assigned chores and duties
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
• Assist in intake process through searching, laundering and inventorying personal property
• Supervise and direct clients during fire, bomb threats, and tornado drills and events
• Oversee clients during meal times and smoke breaks
• Accompany and supervise clients during outside and specified inside activities
• Maintain client sign out sheet ensuring that individuals are signing on and off the property
• Report in writing on maintenance work order forms all things requiring repair
• Clean beds of clients after discharge
• Participate in all face-to-face and electronic staff development sessions as required

Qualifications:

• Ability to assess, defuse and bring resolution to abnormal situations
• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA

Education/Experience:

• High School Diploma or equivalent

Computer Skills:

• Ability to use a computer keyboard
• Proficiency with Microsoft Office Applications, Internet, and E-mail
• Experience using electronic medical records preferred

The Salvation Army offers the following benefits:

• Health Care Benefits which include:
  • Medical
  • Dental
  • Vision
  • Hearing
  • Flexible spending accounts
  • AFLAC
  • Voluntary life insurance benefits
• Short-Term and Long-Term Disability options
• Pet Insurance
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
  • Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
  • Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
    • Up to (6) earned sick days per year may be used as discretionary days.
  • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
  • The accrual rate is based upon years of service and approved hours worked.
  • You will receive up to 2 personal days per year based on date of hire.
  • Birthday off with pay.
  • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.