Support Solutions Advisor with German

Atlean World; Kentucky; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading HR SaaS consulting firm is seeking a Support Solutions Advisor fluent in German to join their team in Greece. This role offers a unique opportunity to embrace a multicultural work environment while assisting customers with product inquiries. The ideal candidate has experience in customer service, is tech-savvy, and possesses excellent communication skills. The position includes benefits such as private health insurance and performance bonuses.

Benefits

Meal Card Voucher

Private health insurance from day 1

Performance bonus

2 extra salaries annually

Qualifications

• Fluent in German and good English is essential.
• Experience in customer service is a bonus.
• Should be tech-savvy and curious about new technologies.

Responsibilities

• Provide specialist training for the product/service.
• Assist customers' inquiries effectively.
• Guide customers on the best use of the product/service.
• Maintain high quality in case reviews.

Skills

Fluent in German

Good English

Experience in customer service

Tech Savvy

Strong communication skills

Empathy

Job description

Overview

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in amazing Athens, Greece, for a role as a Support Solutions Advisor with German.

Why this role is great for your professional and personal development

• Live in Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

Responsibilities

• Specialist training for the product/service
• You will: Assist customers\' inquiries
• Guide customers on their questions for the best use of the product/service
• Maintain a high level of quality in each case you review

What you need to be successful at this job

• Language Maestro: Fluent in German, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

• Joyful Greece
• Skyrock Growth starting with a permanent contract
• Greek Extra Delights: Meal Card Voucher + 2 extra salaries (14 salaries annually)
• Guardians of Wellness: Private health insurance from day 1
• Language bonus + Performance bonus

About Atlean World

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Candidate support and next steps

Personal Touchpoint: As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen: Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support: Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.