SUPPORT SERVICES UTILITY LEAD (FULL TIME)

Touchpointhc; Birmingham (AL); On-site; USD 37,000 - 40,000; Full time

Job summary

TouchPoint is hiring a Support Services Utility Lead in Birmingham, AL, responsible for assisting supervisors and ensuring high-quality service. Candidates should have supervisory experience, and the position offers full-time hours with a focus on customer care and team support.

Benefits

Retirement Plan

Health and Wellness Programs

Medical, Dental, and Vision

Paid Time Off

Qualifications

• Previous supervisory experience preferred.
• Ability to train and support team members.

Responsibilities

• Assist shift supervisors in daily department functions.
• Deliver quality customer service and maintain quality standards.
• Monitor schedules and adjust during times of short staffing.

Skills

Customer Service

Supervisory Skills

Job description

SUPPORT SERVICES UTILITY LEAD (FULL TIME)

Join to apply for the SUPPORT SERVICES UTILITY LEAD (FULL TIME) role at TouchPoint

SUPPORT SERVICES UTILITY LEAD (FULL TIME)

1 week ago Be among the first 25 applicants

Join to apply for the SUPPORT SERVICES UTILITY LEAD (FULL TIME) role at TouchPoint

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• We are hiring immediately for full time SUPPORT SERVICES UTILITY LEAD positions.
• Address: UAB St Vincent's Birmingham - 810 St. Vincent Drive, Birmingham, AL 35205. Note: online applications accepted only.
• Schedule: Full time schedule. 5:00 am - 2:30 pm. Days may vary, including some weekends. More details upon interview.
• Requirement: Previous supervisory experience preferred.
• Pay Rate: $18.00 per hour.
  
  

• We are hiring immediately for full time SUPPORT SERVICES UTILITY LEAD positions.
• Address: UAB St Vincent's Birmingham - 810 St. Vincent Drive, Birmingham, AL 35205. Note: online applications accepted only.
• Schedule: Full time schedule. 5:00 am - 2:30 pm. Days may vary, including some weekends. More details upon interview.
• Requirement: Previous supervisory experience preferred.
• Pay Rate: $18.00 per hour.
  
  

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1428806.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

We asked some of our associates why they love working for Touchpoint. Click here to see what they said!

Were TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isnt just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascensions mission to improve the health of the poor and vulnerable. Were serious about the role we play in healing and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe youre looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

Essential Duties And Responsibilities

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.
  
  

Associates At Touchpoint Are Offered Many Fantastic Benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  
  

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Touchpoint maintains a drug-free workplace.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Software Development

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