SUPPORT SERVICES-UTILITY LEAD (FULL TIME)

Compass Group USA; Austin (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Willing to train!

Job summary

Compass Group USA’s TouchPoint unit at Dell Seton Medical Center in Austin is hiring a SUPPORT SERVICES-UTILITY LEAD to assist shift supervisors and department directors in daily operations, with a focus on quality and patient-centered service.

This full-time role involves training and supervising team members, coordinating schedules, ensuring safety with PPE, and maintaining high standards of customer and patient care during day-to-day duties.

Qualifications

• One or more years of lead housekeeping experience preferred.

Responsibilities

• Assist shift supervisors and department directors in the day-to-day function of the department.
• Train, support, supervise and interact with department team members to maintain quality.
• Ensure schedules are assigned and completed daily.
• Provide professional interactions with customers, patients and families.
• Performs other duties as assigned by supervisor or director.
• Interact with patients/customers in an age-appropriate manner.

Skills

Lead housekeeping experience

Job description

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SUPPORT SERVICES-UTILITY LEAD (FULL TIME)

• We are hiring immediately for a full time SUPPORT SERVICES-UTILITY LEAD position.
• Address: Dell Seton Medical Center at UT - 1500 Red River Street, Austin, TX 78701. Note: online applications accepted only.
• Schedule: Full time schedule; Days may vary, 3:00 PM to 11:30 PM. Rotating weekends required. More details upon interview.
• Requirement: One or more years of lead housekeeping experience preferred.
• Perks: Willing to train!
• Pay Range: $16.00 per hour to$18.25 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint.

Job Summary

Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

Essential Duties and Responsibilities:

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.