LEAD, HOUSEKEEPER (FULL TIME)

Compass Group USA

Austin (TX)

On-site

USD 25,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Retirement Plan
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits (Critical Illness,
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program

Job summary

Compass Group USA is seeking a Lead Housekeeper (Full Time) at Ascension Seton Medical Center Austin. The role directs housekeeping staff, ensures cleanliness and guest satisfaction, and supports shift operations in a healthcare setting.

Responsibilities include training, scheduling, and enforcing standards of cleanliness; leadership experience in healthcare housekeeping is required. This position offers full-time employment with shifts that may vary and a pay range of $18.50–$19.00 per hour.

Qualifications

  • Prior leadership experience in a healthcare environment housekeeping role is required; Please upload resume with application!

Responsibilities

  • Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.
  • Assists where necessary to ensure optimum service to guests.
  • Provides quality service to customers by providing one-on-one attention to detail.
  • Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
  • Resolves internal/external guest complaints to ensure guest satisfaction.
  • Documents call offs, and replaces for any shift.
  • Coordinates assigned staff breaks.
  • Prepares and distributes assignment sheets to staff and reviews priorities.
  • Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
  • Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems.
  • Instructs designated personnel to correct deficiencies.
  • Inspects areas to confirm cleaning standards have been met.
  • Assists staff to ensure highest standards of cleanliness and service.
  • Conducts staff training as assigned.
  • Contributes to the team; exhibits professionalism with customers, fellow employees and others.
  • Performs other duties as assigned.

Skills

Leadership
Healthcare housekeeping

Job description

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  • We are hiring immediately for a LEAD, HOUSEKEEPER (FULL TIME) position.
  • Address: Ascension Seton Medical Center Austin 1201 W. 38th Street, Austin, TX 78705 Note: online applications accepted only.
  • Schedule: Full Time; Shifts may vary with needs of business, currently filling morning shifts 7:00am-3:30pm, some days 6:00am-2:30pm. Discuss more details in interview!
  • Requirement: Prior leadership experience in a similar healthcare environment housekeeping role is required; Please upload resume with application!
  • Pay Range: $18.50 per hour to$19.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint. Here to see what they said!

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

  • Provides quality service to customers by providing one‑on‑one attention to detail.
  • Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
  • Resolves internal/external guest complaints to ensure guest satisfaction.
  • Documents call offs, and replaces for any shift.
  • Coordinates assigned staff breaks.
  • Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
  • Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
  • Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
  • Inspects areas to confirm cleaning standards have been met.
  • Assists staff to ensure highest standards of cleanliness and service.
  • Conducts staff training as assigned.
  • Contributes to the team; exhibits professionalism with customers, fellow employees and others.
  • Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here orcopy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug-free workplace.

Job Segment: Housekeeping, Food Service, Hospitality

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