Support Services Supervisor NF-04.

Obsolete Site; Fort Irwin (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k)

Paid time off

Federal holidays

Job summary

Army Non-Appropriated Funds (NAF) at Fort Irwin seeks an experienced Administrative Manager to oversee the Administration and Operations Branch, directing activities and maintaining multiple databases for evaluation reporting.

The role covers records management, personnel security, classified handling, and procurement support, requiring independent judgment, strong written and verbal communication, and the ability to design recurring reports and manage electronic databases.

Qualifications

• Knowledge of support services principles and practices for a comprehensive operation.
• Progressively responsible experience in administrative management similar to next lower pay level.
• Knowledge of military administrative management policy and procedures.
• Ability to write clearly and concisely; strong reporting and database skills.

Responsibilities

• Plans, organizes, directs, coordinates, and controls activities within the Administration and Operations Branch and manages databases for evaluation reporting.
• Provides supervisory support and essential admin/office services for a large directorate.
• Handles records management, personnel security, classified information and purchases as needed.
• Maintains personnel security, tracking of government purchases, and general admin functions.
• Produces correspondence, briefs, special projects, reports, and internal control actions.

Skills

Office management

Team supervision

Reporting and data management

Written and verbal communication

Database design/management

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Duties

• Plans, organizes, directs, coordinates, and controls assigned activities within the Administration and Operations Branch. Creates and manages various databases for information gathering and reporting for evaluation purposes.
• In addition to supervisory duties and responsibilities, incumbent is responsible for a variety of support service functions essential to the orderly and efficient accomplishment of work for a large directorate having numerous and diverse functions.
• These duties include, but are not limited to, matters of records management, personnel security, classified information and purchases. Serves as the classified documents custodian, publications officer, and assistant supervisory security manager.
• Specifically, the incumbent exercises independent judgment and skill in planning and maintaining matters related to personnel security, the tracking of government purchase card purchases, all general and office administrative functions.
• Correspondence control and preparation, briefings, processing of a wide variety of civilian awards, the conduct of special projects, studies and reports, and internal control actions, safety requirements, and emergency contingency operations.

Requirements

Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A Qualified Candidate Must Possess The Following Knowledge and understanding of support services principles, practices, methods, and techniques required for the provision of a comprehensive support services essential to the operation of an organization. Candidates must have progressively responsible work experience that includes a practical application of the above described or related work experience. Demonstrated work experience must be equivalent to at least the next lower pay level. Must have knowledge of military administrative management policy and procedures. Must be able to communicate in a clear, concise, and grammatically correct manner and be able to write clearly and concisely. Must know how to design and manage recurring reports and create and manage electronic databases.

Highly Preferred Criteria

• Two (2) or more years of Office Manager, Executive Officer, Operations Officer or similar position experience wherein the applicant gained experience managing workflow, calendars and correspondence of Directorate or higher-level communications.
• Two (2) or more years experience supervising a team of office/administrative personnel of 3 or more staff.
• Proficiency in the Microsoft Office Suite programs and Microsoft Teams.

A minimum of 3 professional References is required at time of application.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

• This job is open to candidates WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Application Option

• If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
• Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 12:00 PST (Noon) by 10/05/2026 to ensure timely processing.
• Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.

PCS Costs

• Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.

Incentives and Bonuses

• Incentives will not be paid.

Allowances and Differential

• This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Important Information Regarding Access to Certain Federal Facilities

• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See

Your Application may be Considered for Multiple Opportunities

• After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Termination of Spouse Employment Preference

• Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Discover Your Path to Success

• Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
• Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.