Support Services Supervisor

County of Riverside; California (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

The County of Riverside is seeking a Support Services Supervisor for the Facility Services - Operations division in Riverside. You will travel to and supervise staff at various shelter locations, overseeing janitorial, facility maintenance and operations tasks.

The ideal candidate has hands-on janitorial and facilities maintenance experience, plus handyman skills in drywall, plumbing, kennel, painting, and equipment repairs; project management and leadership are highly desirable.

Qualifications

• Three years of progressive responsibility in custodial, materials management or maintenance.
• Possession of a valid Class C California Driver's License.
• Knowledge of principles of supervision; general sanitation, materials, maintenance, communication orders, receiving and distribution.
• Ability to supervise the work of others; establish and maintain records; prepare clear and concise reports; read, comprehend, interpret and apply policies and procedures; establish and maintain effective working relationships.
• The most competitive candidates will have strong hands-on janitorial experience, facilities maintenance, and handyman experience including minor drywall, plumbing, kennel, painting, furniture, and equipment repairs.

Responsibilities

• Perform facility maintenance and janitorial duties in all areas of each shelter location such as the veterinary clinic, bathrooms, office spaces, and shelter lobbies.
• Conduct regular walk shelter sites for compliance with instruction and quality of work.
• Perform vehicle care maintenance, minor facility repairs, and maintenance and organization of warehouse and inventory.
• Oversee daily work performance of team members; review schedules and delegate daily assignments.
• Assign, review, coordinate and conduct Team and individual training.
• Assist and support Department with emergency and disaster response and Department events.
• Maintain documentation for individual team members.
• Coordinate and conduct team meetings.
• Coordinate with County Facility Maintenance for larger projects and repairs.

Skills

Janitorial experience

Facilities maintenance

Handyman experience

Drywall

Plumbing

Kennel

Painting

Furniture repair

Equipment repair

Job description

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

About The Position

The Riverside County Department of Animal Services has an opportunity for a Support Services Supervisor who will be assigned to the Facility Services - Operations division in Riverside and will travel to and supervise staff at various locations throughout Riverside County. The selected candidate will be a hands‑on working supervisor responsible for overseeing and performing daily janitorial, facility maintenance, and operational activities across shelter locations. Responsibilities will include performing and overseeing minor facility repairs, coordinating janitorial services, maintaining kennels and shelter facilities, minor painting, equipment upkeep, furniture removal and installation, warehouse and inventory maintenance, and coordinating deliveries and purchase orders. The Support Services Supervisor will assign and review work, coordinate team and individual training, review schedules, delegate assignments, and monitor the quality and performance of team members while actively participating in the work alongside staff. The Support Services Supervisor will also work directly with County Facility Maintenance (FM), RCIT, vendors, and other agencies to prepare and track work orders, coordinate repairs, and monitor facility projects.

The most competitive candidates will have strong hands‑on janitorial experience, facilities maintenance, and handyman experience including minor drywall, plumbing, kennel, painting, furniture, and equipment repairs. Experience in project management, l ead and/or supervisory experience is highly desirable with the ability to assign work, train and support staff, monitor performance, and lead by example while actively performing the work.

The selected candidate will be required to work at various Department of Animal Services shelter locations throughout Riverside County and assist with emergency and disaster response and Department events as needed.

Schedule: This position is assigned a 5/40 work schedule, which may include any five days from Monday through Sunday. The Animal Services Supervisor may be scheduled to work weekends and holidays and may be required to be on call.

Meet the Team!

The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.

Examples Of Essential Duties

• Perform facility maintenance and janitorial duties in all areas of each shelter location such as the veterinary clinic, bathrooms, office spaces, and shelter lobbies.
• Conduct regular walk shelter sites for compliance with instruction and quality of work.
• Perform vehicle care maintenance, minor facility repairs, and maintenance and organization of warehouse and inventory.
• Oversee daily work performance of team members; review schedules and delegate daily assignments.
• Assign, review, coordinate and conduct Team and individual training.
• Assist and support Department with emergency and disaster response and Department events.
• Maintain documentation for individual team members.
• Communicate personnel issues, documentation, vacation, sickness, etc. with management regularly.
• Complete and submit team timesheets.
• Coordinate and conduct team meetings.
• Assist manger with coordination of large‑scale facilities projects with other county and non‑county agencies, example FM, RCIT.
• Represent DAS, at the direction of management, when coordinating with onsite vendors
• Prepare and submit purchase orders, coordinate deliveries and local donation pick‑ups, operate forklift, and delivery inspection.
• Participate in the interview and selection process of new employees, development of team performance indicators, and development of policies and procedures and interpret policies to reports as needed.
• Coordinate with County Facility Maintenance for larger projects and repairs.

Minimum Qualifications

Experience: Three years of progressive responsibility in custodial, materials management or maintenance.

Other Requirements

License:

Possession of a valid Class C California Driver's License.

Knowledge of

principles of supervision; general sanitation, materials, maintenance, communication orders, receiving and distribution.

Ability to:

supervise the work of others; establish and maintain records; prepare clear and concise reports; read, comprehend, interpret and apply policies and procedures; establish and maintain effective working relationships.

Physical requirements:

This is a physically active, hands‑on position requiring the ability to stand and walk for extended periods and perform frequent janitorial and facility maintenance duties in an animal shelter environment. Duties may include sweeping, mopping, buffing floors, cleaning clinic and shelter areas, handling cleaning chemicals and supplies, and performing minor facility repairs. The incumbent must be able to lift, carry, push, and pull materials and equipment, including file cabinets, office furniture, donation bags, and other supplies, with assistance as needed. The position may also require working around animals and safely handling, transferring, and transporting animal specimens. Work may be performed on wet or uneven surfaces and in areas requiring exposure to cleaning chemicals, animal waste, odors, and other conditions commonly found in an animal shelter.

SUPPLEMENTAL INFORMATION

APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In‑person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1‑B visas, and will not provide sponsorship for any employment‑based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non‑job‑related factors.

Pre‑Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.