Support Services Clerk

State of Oregon; Salem (VA); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Work-life balance

11 paid holidays a year

Flexible work schedules

Paid leave

Public Service Loan Forgiveness

Job summary

The State of Oregon Commerce and Compliance Division is seeking a Support Services Clerk to perform a variety of clerical tasks including mail preparation, data entry, and scanning documents. The role requires handling financial documents and maintaining accurate records in a busy office environment.

Daily duties include data entry from multiple sources, routine equipment maintenance, and supporting staff with procedures and training as needed.

Qualifications

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An equivalent combination of experience and college coursework or training in a general office occupation.

Responsibilities

• Prepare daily outgoing mail by sealing, weighing, labeling and logging items for shipment via USPS and other services.
• Enter and verify data from multiple sources into computer systems, ensuring accuracy and proper coding.
• Operate and maintain office equipment such as scanners, folding machines and labeling tools, including routine cleaning and troubleshooting.
• Review and process financial documents, including payments, refunds and account corrections.
• Scan and image documents for retention, perform quality checks and re-scan as needed to ensure clarity and completeness.
• Provide clerical support by updating customer records, retrieving files and assisting staff with training and procedure development as needed.

Skills

General clerical experience

Job description

Position Information

Employee Position Title: Support Services Clerk

Salary Range: $3,513 - $4,308

Location: Salem, Oregon Department of Transportation Commerce and Compliance Division Business Operations / Support Services

Position Type: Employee

Job Description

Our Commerce and Compliance Division is searching for an office specialist! Join the team and perform a variety of clerical tasks including daily mail preparation, data entry, preparing financial transactions, and scanning documents.

Our daily work involves the following:

Responsibilities

• Prepare daily outgoing mail by sealing, weighing, labeling and logging items for shipment via USPS and other services.
• Enter and verify data from multiple sources into computer systems, ensuring accuracy and proper coding.
• Operate and maintain office equipment such as scanners, folding machines and labeling tools, including routine cleaning and troubleshooting.
• Review and process financial documents, including payments, refunds and account corrections.
• Scan and image documents for retention, perform quality checks and re-scan as needed to ensure clarity and completeness.
• Provide clerical support by updating customer records, retrieving files and assisting staff with training and procedure development as needed.
• Work is performed in a typical office environment and includes sitting or standing for long periods of time while performing repetitive tasks.

Benefits

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Comprehensive and equitable base salary offer within the listed range.
• Public Service Loan Forgiveness opportunity!

Minimum Qualifications

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An equivalent combination of experience and college coursework or training in a general office occupation.

What We’d Like to See

• Experience working closely with others to achieve team goals.
• Experience executing tasks methodically while maintaining efficiency, precision, and quality.
• Experience in organizing work efficiently, exercising independent judgment to complete work tasks and track completed tasks.
• Experience handling multiple tasks and shifting priorities while maintaining accuracy and meeting deadlines.
• Experience recognizing problems or obstacles and effectively communicating in team environment.

Eligibility and Application Requirements

• We do not offer visa sponsorship.
• If you are hired, you will be required to fill out the US Department of Homeland Security's I-9 form confirming you are able to work in the US.
• We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• We may use name-based criminal background checks on final candidates, including current ODOT employees.
• All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• This position is not represented by a union (unrepresented).

Diversity and Inclusion

ODOT is an Equal Employment Opportunity and ... we do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices.

Applicants with a disability may request a reasonable accommodation during the application process.

We encourage people from all backgrounds and abilities to apply for our positions.

About the Organization

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon flies with her own wings.