Support Services Assistant-3

WVU Medicine; Morgantown (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking flexible service attendants to support patient transport, housekeeping, and dietetic duties across departments in Morgantown. The role reports to Central Transport at shift start and follows assigned selections for each shift.

Responsibilities include transporting patients, moving supplies, and performing duties across multiple support roles with attention to safety and efficiency.

Qualifications

• Must have strong math skills to count, inventory, and convert quantities.
• Excellent communication skills (phone and in person) are required.
• Must be able to work in a high-stress environment and meet deadlines.

Responsibilities

• Perform patient transportation to testing and other areas as assigned.
• Transport various items and support the patient care team.
• Clean and move supplies within the facility and assist in appropriate duties as directed.

Skills

Math skills

Communication skills

Ability to work under pressure

Education

High school diploma or equivalent

Job description

This position may be assigned to a variety of service positions throughout WVUH, including Material Handling Attendant, Equipment Handling Attendant, Housekeeping Assistant, Dietetic Assistant, Support Associate, and Linen Services Attendant. This position will report to the Central Transport Department at the beginning of their assigned shift to receive their daily assignment and must report to the assigned department and position for that shift. This position will not have the right to refuse to work their assignment provided the assignment is one of the following positions, Material Handling Attendant, Equipment Handling Attendant, Housekeeping Assistant, Dietetic Assistant, Support Associate, and Linen Services Attendant.

Minimum Qualifications

• Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment and a permanent MCHD FSWP within 1 month of start date (next available class). Must have a valid NCHD FSWP throughout employment.
• Obtain certification in HeartSaver First Aid within 30 days of hire date

Preferred Qualifications

• High School Diploma or Equivalent is preferred.

Core Duties and Responsibilities

• All duties listed and assigned to the Support Associate position (see Support Associate job description for full list of duties and responsibilities).
• The Support Associate role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. The Support Associate performs the transportation of patients to and from testing areas and other areas as needed. The Support Associate also transports various items throughout the facility.
• All duties listed and assigned to the Housekeeping Assistant position (see Housekeeping Assistant job description for full list of duties and responsibilities).
• Cleans areas of responsibility utilizing proper procedures. Maintains productivity and cost effectiveness. Teamwork oriented.
• All duties listed and assigned to the Dietetic Assistant position (see Dietetic Assistant job description for full list of duties and responsibilities).
• Dietetic Assistants may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. Work as a team to deliver high quality food and service to patients and customers.
• All duties listed and assigned to the Linen Services Attendant position (see Linen Services Attendant job description for full list of duties and responsibilities).
• Performs all activities associated with the retrieval of soiled linen, processing of linen and distribution of clean linen.
• All duties listed and assigned to the Material Handling Attendant position (see Material Handling Attendant job description for full list of duties and responsibilities).
• Receives, inventories, stocks, issues, handles, and distributes all supplies, equipment and instrumentation used throughout West Virginia University Hospitals which are the responsibility of Materials Management. Includes maintaining adequate inventory levels of supplies (stock) required to support activities for Surgical Services room stock.
• All duties listed and assigned to the Equipment Handling Attendant position. (See Equipment Handling Attendant job description for a full list of duties and responsibilities.)

Physical Requirements

• Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stopping, reaching, standing.
• Be able to walk for long periods of time.
• Positioning and lifting of patients’ weighing 50 pounds.
• Ability to lift up to 60 pounds.
• Ability to stand for entire shift.
• Pushing/pulling carts or beds weighing up to 200 pounds.
• Ability to pull a fully loaded meal cart up to 250 pounds.
• Pushing loaded supply carts weighting in excess of 600 pounds.
• Must possess visual and oral acuity.

Working Environment

• Ability to effectively work in noisy setting and under deadline pressures.
• Work area may be hot and/or wet.
• Work with cleaning and dishwashing chemicals.

Skills And Abilities

• Math skills necessary to count, inventory and convert each/box/case quantities.
• Must possess excellent communication skills (both phone and personal).
• Must be able to work in a high stress environment.

Additional Job Description

Hours: 7:00am - 3:30pm

With rotating weekends and holidays

Scheduled Weekly Hours: 40

Shift: Day (United States of America)

Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: WVUH West Virginia University Hospitals

Cost Center: 628 WVUH Support Services Resource Pool

Address: 1 Medical Center Drive, Morgantown, West Virginia

Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.