Dietetic Assistant

WVU Medicine; Morgantown (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking a dedicated Food Service Worker to support patient meal service, tray assembly, dish room tasks, and cafeteria operations. The role emphasizes sanitation, safety, and delivering high-quality food to patients and customers.

Responsibilities include proper portioning, coordination with kitchen staff, and maintaining cleanliness. The position involves lifting up to 50 lbs, standing during shifts, and working rotating weekends/holidays.

Qualifications

• Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting or obtain a temporary FSWP by the first Wednesday of employment
• Must maintain a valid MCHD FSWP throughout employment
• High School Diploma or Equivalent preferred

Responsibilities

• Prepares all work areas for operation per task assignment.
• Follows sanitation guidelines and maintains cleanliness of work areas.
• Gathers utensils based on portions and prepares foods using standardized recipes.
• Provides quality food and customer service to patients and visitors.
• Greets customers, takes orders, and serves efficiently.
• Keeps inventory and restocks as needed.
• Reports equipment issues to management promptly.

Education

High School Diploma or Equivalent

Job description

This position may be assigned a variety of fundamental food service duties. Typical assignments include patient tray line (meal assembly), dish room, utilities (floors and trash), cafeteria server, and cold food production. In addition, this position will work as a team to deliver high quality food and service to patients and customers.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment* and a permanent MCHD FSWP within 1 month of start date (next available class). Must have a valid MCHD FSWP throughout employment. *Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment or utensil; May be trained on tray delivery and complete general department orientation.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High School Diploma or Equivalent preferred.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Prepares all work areas for operation, per task assignment.
• Fills bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• Set-up, restocks, clean and organizes assigned area as necessary. Maintain clean, organized appearance throughout shift.
• Gathers utensils based on correct portions.
• Produces and maintains quality food and beverage products.
• Prepares attractive and appetizing foods utilizing quality ingredients.
• Prepares timely products, fresh throughout service and not in excess (batch production).
• Utilizes leftovers, using the first in, first out method.
• Follows menu cycle.
• Utilizes standardized recipes.
• Correctly portions food.
• Provides quality services to result in customer/patient satisfaction.
• Greets customers, politely asks for order and efficiently serves customer.
• Remains focused on the customer and service throughout the encounter.
• Is knowledgeable about food ingredients and allergens; asks cook or manager if unsure.
• Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• Removes trash from service areas promptly.
• Cleans spills promptly and post appropriate caution signage.
• Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• Merchandises area through: Attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas.)
• Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• Proper use of cleaning chemicals.
• Documents refrigerator, dish machine or other equipment temperatures as assigned
• Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans and stores equipment in assigned area.
• Properly cleans and sanitizes work surfaces throughout scheduled shift.
• Properly stores and labels food items and chemicals.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift up to 50 lbs. Ability to pull a fully loaded patient meal cart (approx. 250 lbs.)
• Ability to stand for entire shift.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to effectively work in noisy setting and under deadline pressures.
• Work area may be hot, cold, and/or wet.
• Interaction with customers in some assignments.
• Work with cleaning and dishwashing chemicals.
• Ability to understand written and oral communication.

Skills And Abilities

Additional Job Description:

• shift is 530 to 2
• rotating weekends
• rotating holidays
• trayline./nca relief

Scheduled Weekly Hours

40

Shift

Day (United States of America)

Exempt/Non-Exempt

United States of America (Non-Exempt)

Company

WVUH West Virginia University Hospitals

Cost Center

600 WVUH Dietary

Address

1 Medical Center Drive
Morgantown
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.