Support Services Assistant

United States Attorneys' Offices; Mobile (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

United States Attorneys' Offices in Alabama seeks a GS-7 level administrative support role to strengthen district operations in the Southern District of Alabama. The position emphasizes records management, mail operations, and office automation tasks performed within a federal agency.

The role requires coordinating with multiple administrative services functions, managing office supplies, processing checks, and supporting digital communications while ensuring compliance with internal policies

Qualifications

• Specialized experience defined as performing a wide range of administrative, technical, and clerical support duties such as customer support to internal and external customers; maintaining office supplies; USPS, mail, and courier service coordination; processing and recording checks; maintaining file arrangements; entering information into electronic recordkeeping systems; organizing and archiving files; providing office automation support; basic troubleshooting of electronic office equipment.

Responsibilities

• Serves as Records Custodian by developing and managing records systems, preparing transfers to the Federal Records Center, ensuring policy compliance, and advising staff on records management practices.
• Maintains and updates internal/external websites, manages social media platforms, produces basic graphics and short videos, and supports digital communication strategies.
• Manages all USPS, interoffice, and courier mail operations, including sorting, metering, dispatching, supply upkeep, and equipment maintenance.
• Routinely manages and inventories office supplies, maintains inventory and property records, and ensures proper documentation.
• Schedules travel for office employees.
• Oversees receipt, logging, safeguarding, and delivery of incoming checks and registered mail in accordance with internal controls and Financial Litigation Unit procedures.

Education

Education is not a substitution for specialized experience.

Job description

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-ALS-13037605-ST.

Duties

If you are selected for this position, you will become an essential part of the U.S. Attorney's Office for the Southern District of Alabama, supporting mission-critical operations that keep the district running efficiently and securely. In this role, you will join a well-respected team that is responsible for performing general support duties in conjunction with several administrative services functions including managing mail operations, office supplies, records administration, and digital communications for the district.

Typical Work Assignments Will Include

• Serves as Records Custodian by developing and managing records systems, preparing transfers to the Federal Records Center, ensuring policy compliance, and advising staff on records management practices.
• Maintains and updates internal/external websites, manages social media platforms, produces basic graphics and short videos, and supports digital communication strategies.
• Manages all USPS, interoffice, and courier mail operations, including sorting, metering, dispatching, supply upkeep, and equipment maintenance.
• Routinely manages and inventories office supplies, maintains inventory and property records, and ensures proper documentation.
• Schedules travel for office employees.
• Oversees receipt, logging, safeguarding, and delivery of incoming checks and registered mail in accordance with internal controls and Financial Litigation Unit procedures.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS 7: To be eligible at the GS-7 level, you must have at least one year of specialized experience equivalent to the GS-6 level.

Specialized experience is defined as performing a wide range of administrative, technical, and clerical support duties such as providing customer support to internal and external customers; maintaining office supplies and supply rooms; USPS, mail, and courier service coordination; processing and recording checks, maintaining file arrangement systems; entering information into an electronic recordkeeping system(s); organizing and archiving physical and electronic files; providing office automation support (e.g. creating, copying, editing, storing, retrieving a variety of documents); basic troubleshooting of electronic office equipment (e.g. copiers, mail machines, date stamps, and basic computer issues).

Interagency Career Transition Assistance Plan (ICTAP)-

The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-

The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

Education is not a substitution for specialized experience.

Additional information

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

Selective Service:

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Reasonable Accommodation Statement:

Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement/Policy:

The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

Political Appointees (Current or Former):

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.